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Best WordPress Plugins for Customer Feedback

7 plugins compared · Updated August 2026 · Customer Feedback

All Free only 7 Premium only

Choosing a WordPress plugin for customer feedback comes down to a few things: whether it is still actively maintained, whether real users rate it well, and whether it does the specific job you need without dragging the rest of the site down.

We ranked 7 plugins using our WPScore, which weighs the user rating (adjusted for how many people actually rated it), how many sites run it, how recently it was updated, and which WordPress version it is tested against. 7 of them have enough public data to be scored; the rest are listed below the ranked block, clearly marked, rather than being given a number we cannot justify.

How this list is funded. Some links here earn us a commission if you buy. It costs you nothing extra, and it does not move anything up the list — the order comes from the WPScore, which is calculated from public ratings, install counts and update history. See the method.

At a glance

  1. 1. Strong Testimonials Best overall 89/100
  2. 2. Business Reviews 80/100
  3. 3. Testimonial Customer Feedback 79/100
  4. 4. Star Rating Field For Contact Form 7 78/100
  5. 5. Simple Feature Requests Free 75/100
  6. 6. Gleap 66/100
  7. 7. Mopinion Feedback Form 45/100
1 Strong Testimonials
Best overall Free by WP Chill

Strong Testimonials

An easy-to-use testimonial plugin to collect and show customer feedback in WordPress

4.8★
from 614 ratings
90k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
89

WPScore

Read review View on WordPress.org
2 Business Reviews
Free by bPlugins

Business Reviews

Business Reviews helps you display Google, Facebook, and Yelp reviews easily on your WordPress site to build trust and boost your business reputation.

5★
from 1 ratings
1k+
active installs
Updated
Aug 2026
Tested to
WP 7.0.4
80

WPScore

Read review View on WordPress.org
5 Simple Feature Requests Free
Free by Patrick Garman

Simple Feature Requests Free

Collect and manage user feedback using your existing WordPress website. Prioritize the product features important to you and your customers.

4★
from 10 ratings
100+
active installs
Updated
Jun 2026
Tested to
WP 7.0.4
75

WPScore

Read review View on WordPress.org
6 Gleap
Free by Lukas Böhler

Gleap

All-in-one customer feedback tool for websites. Learn more at https://www.gleap.io

5★
from 8 ratings
300+
active installs
Updated
Aug 2025
Tested to
WP 6.8.8
66

WPScore

Read review View on WordPress.org
7 Mopinion Feedback Form
Free by keeswolters

Mopinion Feedback Form

Easy add feedback buttons and feedback forms to your website with the Mopinion.com Wordpress Plugin. Easy install, fast user insights.

4.1★
from 12 ratings
100+
active installs
Updated
Dec 2020
Tested to
WP 5.6.19
45

WPScore

Read review View on WordPress.org