OrderConvo

OrderConvo is a lightweight and efficient WooCommerce plugin that allows vendors and customers to exchange messages after an order is placed. Both admin/vendors and customers can send messages or files related to the order. Customers can access the OrderConvo message box from My Account -> Orders, where each order has its own messaging area. The plugin adds a responsive, AJAX-powered message box on the order details page, ensuring compatibility with all WooCommerce themes.

How It Works

Watch the Demo

Live Demo Instructions
* Click here to launch the demo.
* Once the demo is live, navigate to Settings > NM Demo.
* Click Initialize Demo: OrderConvo to create demo orders and products.
* Explore the plugin’s features and functionalities.
* Note: If the Messages tab (My Account > Messages) does not work, re-save the permalink settings to resolve the issue.

Free Version Features

• Enable communication between customers and vendors/admins for each order.
• Unlimited messages per order.
• Customize message button labels.
• Customize message placeholder text.

OrderConvo Supports Single Store and Marketplace Setups
* Fully compatible with single WooCommerce stores.

Marketplaces Supported

• Dokan Marketplace
• WC Product Vendors
• MultiVendorX
• YITH Multi-Vendor
• WCFM Marketplace

PRO Features

• Send and receive file attachments.
• Control file types and file size limits.
• Attach images with automatic thumbnail previews.
• Email notifications for new messages.
• Customize email templates using the WooCommerce Email Template Manager.
• New message alerts on the order page.
• Rich text editor for enhanced message formatting.
• Access to a dedicated support forum.
• New message notifications in the WordPress dashboard.

Why Use OrderConvo for Vendor-Customer Communication?

With over 12 years of experience in WordPress and WooCommerce development, N-Media has received many requests for improved post-order communication. OrderConvo addresses this need, allowing for smooth communication between customers and vendors. Here’s why OrderConvo is a must-have for your store:

For Customers:
* Customers can request changes to the delivery address or date after placing the order.
* They can also modify order quantities or request revisions or replacements, helping avoid negative feedback.

For WooCommerce Vendors:
* Vendors can provide order updates, share prototypes, or get feedback before final shipment, especially useful for digital goods or custom orders.

OrderConvo Add-ons

Read the full description on the official page →