Callback24
Convert your website visitors into happy customers!
The facts
- Rating
- 5★ from 1
- Active installs
- 300+
- Price
- Free
- Last updated
- 17 Apr 2024
- Added
- Dec 2019
- Requires WP
- 5.0
- Tested up to
- WP 6.5.10
- Requires PHP
- 5.6
- Downloads
- 4,645
Our analysis
AI-assistedCallback24 is a WordPress plugin designed to enhance customer engagement by converting website visitors into customers. It offers features such as call-back requests, call tracking, and analytics to optimise advertising campaigns and improve customer service. This plugin is suitable for businesses looking to increase phone inquiries and improve their customer service capabilities.
The plugin enables quick contact through various call-to-action widgets and allows for call scheduling outside of business hours. It also provides insights into customer interactions and campaign effectiveness, making it beneficial for businesses focused on lead generation and customer service improvement.
Best for: Businesses aiming to improve customer engagement and service through phone interactions.
What it does well
- ✓Increases the number of calls by 10-30%
- ✓Allows clients to request a call back in 15 seconds
- ✓Provides analytics to optimise advertising campaigns
- ✓Offers consolidated call history and reporting
- ✓Free package available indefinitely
Where it falls short
- •Limited information on advanced features or premium options
Verdict
Callback24 offers useful features for businesses looking to enhance customer communication and service. It is a straightforward option for those wanting to increase phone inquiries without a financial commitment.
From the developer
itdesk's own description of Callback24, lightly tidied.
Convert your website visitors into happy customers!
Callback24 supports sales in four areas:
Increases the number of calls by 10-30%
- effectively calls to action through widgets, popup, exit popup;
- allows you to call the client back in 15 seconds;
- acquires potential customers outside working hours (possibility to plan a call);
- the customer is displayed exactly your number, not a random one
Helps in optimising advertising campaigns
- shows the purchase paths of client;
- reduces the cost of customer acquisition (CPC);
- analysis of the data collected will show which campaigns are effective and bring more conversions.
Improves the quality of customer service, increases the effectiveness of consultants
- consolidated knowledge of the calls history from across the company;
- reports showing the effectiveness and efficiency of the consultants;
- recordings and analysis of calls will increase the quality of customer service (Customer Experience).
It is available for free – it’s a win-win situation!
- your customers will be able to contact you very quickly;
- you gain up to 15 potential customers per month (up to 180 customers per year);
- we are gaining more interest in the service;
- the Free package is available forever!
We also have such options in our offer thanks to which you can acquire up to 100 and up to 400 potential customers.
Install Callback24 on your website now and increase the number of phone calls from your website!
Receive up to 180 potential customers a year for free!