WPForms
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WP Gravity Forms FreshDesk Plugin
Gravity Forms FreshDesk Plugin allows you to quickly integrate Gravity Forms with FreshDesk.
The facts
- Rating
- 4.9★ from 19
- Active installs
- 100+
- Price
- Free
- Last updated
- 3 Aug 2026
- Added
- Mar 2018
- Requires WP
- 3.8
- Tested up to
- WP 7.0.4
- Requires PHP
- 5.3
- Downloads
- 9,724
Our analysis
AI-assistedThe WP Gravity Forms FreshDesk Plugin allows you to send entries from Gravity Forms directly into FreshDesk. You can create tickets or contacts in FreshDesk using the data collected from your forms.
This plugin connects to your FreshDesk account via an API key and enables you to map Gravity Forms fields to FreshDesk ticket fields, including custom fields. It also provides error reporting and detailed logs of entries sent to FreshDesk, which can be exported as a CSV file.
Best for: This plugin is suitable for users who want to integrate Gravity Forms with FreshDesk for ticket and contact management.
What it does well
- ✓Sends Gravity Forms entries to FreshDesk
- ✓Creates tickets or contacts from form submissions
- ✓Allows mapping of form fields to FreshDesk fields
- ✓Provides error reporting via email
- ✓Saves detailed logs of entries sent to FreshDesk
Where it falls short
- •Limited information on additional features or support
- •No mention of compatibility with other form plugins besides Gravity Forms
Verdict
The WP Gravity Forms FreshDesk Plugin offers straightforward integration for managing support tickets and contacts, though details on other functionalities are limited.
From the developer
CRM Perks's own description of WP Gravity Forms FreshDesk Plugin, lightly tidied.
This Plugin sends Gravity Form entries into FreshDesk. You can create a Ticket or Contact in FreshDesk from Gravity Forms entry. Learn more at crmperks.com
Need FreshDesk Plugin for Woocommerce or Contact Form 7 ?
Connect FreshDesk
You can connect FreshDesk account to any Form by simply entering FreshDesk API key.
Mapping Ticket Fields
You can easily map Gravity Forms entry fields to any FreshDesk Ticket fields. You can also map custom FreshDesk fields.
Primary Key
Instead of creating new Object(Ticket or Customer) in FresDesk, you can update old object by setting Primary Key field.
Error Reporting
If there is an error while sending form data to Freshdesk, an email containing the error details will be sent to the specified email address.
CRM Logs
Plugin saves a detailed log of each entry sent (or not sent) to Freshdesk. You can easily resend an entry to Freshdesk.
Export Logs
You can easily export Freshdesk Logs as a CSV file for bookkeeping, and accounting purposes.
Full Synchronization
Tagged as
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