WPThumbs
Themes Plugins By purpose By industry Best-of lists Fix it guides
Free Plugin by Renzo Tejada v1.2

Libro de Reclamaciones y Quejas

Libro de reclamaciones válido para Perú con los campos obligatorios exigidos por Indecopi.

Libro de Reclamaciones y Quejas

The facts

Rating
3.8★ from 10
Active installs
3k+
Price
Free
Last updated
3 Jun 2025
Added
Dec 2020
Requires WP
6.8
Tested up to
WP 6.8.8
Requires PHP
7.4
Downloads
25,451

Our analysis

AI-assisted

The 'Libro de Reclamaciones y Quejas' is a WordPress plugin designed for handling customer complaints. It allows users to submit complaints through a form, which are then emailed to both the customer and the site administrator. The plugin generates a unique ID for each complaint, ensuring that the information cannot be easily modified or deleted.

This plugin is suitable for businesses that need a straightforward way to manage customer feedback and complaints. It provides a clear view of all complaints within the WordPress dashboard, making it easier for administrators to track and respond to issues.

Best for: Businesses looking for a simple method to collect and manage customer complaints.

What it does well

  • ✓Sends complaint notifications to both customer and administrator
  • ✓Generates a unique ID for each complaint
  • ✓All complaints are viewable in the WordPress dashboard
  • ✓Free to use from the WordPress.org directory

Where it falls short

  • •Limited features compared to the premium version
  • •No ability for the administrator to edit or delete complaints
  • •Caveat regarding the legal handling of complaints

Verdict

This plugin provides basic functionality for managing complaints but may lack advanced features found in premium alternatives.

From the developer

Renzo Tejada's own description of Libro de Reclamaciones y Quejas, lightly tidied.

  • Email the customer with a copy of their complaint.
  • You send an email to the site administrator with the complaint.
  • The site administrator cannot delete or edit the information sent by the customer.
  • The “Complaint Book” plugin generates a unique correlative ID in the database which makes it difficult to modify and edit.
  • All complaints are viewed in the same WordPress dashboard in a clear way.
  • WE ARE NOT RESPONSIBLE FOR COMPLAINTS THAT YOU MAY HAVE, ALWAYS CHECK YOUR CLAIMS BOOK WITH YOUR LEGAL AREA OR A LAWYER, AS NOT ALL COMPANIES THAT PROVIDE PRODUCTS OR SERVICES HAVE THE SAME FORMAT FIELDS.
  • THIS PLUGIN IS A GENERIC PLUGIN THAT DOES THE BASICS (HAVE THE FORM ONLINE, NOTIFY THE ADMINISTRATOR AND THE USER OF A NEW CLAIM).

We also have a premium plugin which has the following features:

  • The plugin generates a unique correlative ID in the database which makes it difficult to modify and edit.
  • All complaints are seen in the same WordPress dashboard in a clear way.
  • You will be able to answer the claim or complaint from the same WordPress dashboard.
  • You will be able to attach evidence of the complaint from within the WordPress dashboard. You will be able to activate Google reCaptcha v2.
  • You will be able to change the email to notify when a complaint is created.

More information about the plugin in Libro de Reclamaciones y Quejas PRO

View more plugins

For additional functionality, check out our companion plugin, such as:

View more plugins PREMIUM

Visit our plugins overview page for more information.

Read the full description on the official page →

Tagged as

platform WooCommerce
topic Email Emails