Live Carts for WooCommerce: Track Active, Abandoned, and Con...

The Live Carts plugin by BerryPress extends WooCommerce by adding real-time tracking of all customer shopping carts within your WordPress admin. It provides a complete list of customer carts, including their status (active, abandoned, or converted) and total value. Clicking a cart ID reveals more details, including all products and quantities in the cart.

Optionally, the plugin can display a cart ID on the frontend, visible to the customer. The admin interface supports searching for carts based on this ID. This allows store support to look up a customer cart if the customer provides their cart ID.

The plugin also calculates some basic cart statistics at Analytics > Carts, with date filtering based on the cart creation date.

Shopper Lists

Version 1.3.0 adds admin visibility into WooCommerce Shopper Lists — the built-in Wishlist and Save for Later features in WooCommerce 10.9. When you enable those features in WooCommerce, Live Carts tracks each logged-in customer’s lists alongside active carts. Open the Shopper Lists tab in the Live Carts admin to browse lists by customer, list type, value, and last seen. Shopper Lists in WooCommerce core are currently experimental and require Gutenberg Blocks.

Requirements: WooCommerce 10.9 or higher, with at least one Shopper List feature enabled under WooCommerce → Settings → Advanced → Features (Wishlist and/or Save for Later). This feature only monitors lists that WooCommerce core stores when its Shopper List features are turned on.

Features

• List real-time and past carts
• Shopper Lists tracking – Monitor WooCommerce’s built-in Wishlist and Save for Later lists in the admin (requires WooCommerce’s Shopper List features)
• Filter cart list by status (Active/Converted/Abandoned)
• See the name of the logged-in user (if any) associated with each cart
• View visitor IP addresses in the cart list (respects privacy settings)
• See cart updates instantly as items are added, removed, or quantities change
• See the most recent URL that each cart was loaded on
• View cart products with thumbnails, product attributes, quantities, and total cart value — along with any applied coupon codes
• View cart revision history – See all changes to cart contents over time (added, removed, quantity changes)
• Search for carts by unique cart ID
• Bulk delete carts directly from the cart list
• Optionally display the cart ID on the frontend to easily match to a cart record in the backend
• Use the [berrypress_live_cart_id] shortcode to display the visitor’s cart ID anywhere on your site – ideal for Contact Us or Support pages, so customers can easily share their cart ID with your support team
• Optionally disable collection of IP addresses and/or last visited URLs in this plugin’s cart database
• Automatically archive older cart records
• Get cart conversion rate, cart abandonment rate, and average cart value metrics for a specified period of time (under Analytics > Carts)
• Status & Diagnostics page – Quickly verify your environment with health checks for WordPress, PHP, WooCommerce, database tables, migration status, and cron schedule
• Built-in debug logging with configurable log levels, in-admin log viewer, and downloadable log files
• Cart data collected by this plugin is stored in custom database tables to avoid cluttering default WordPress tables
• Built-in extensibility via filter and action hooks

Get Pro Features

Upgrade to Live Carts Pro here and unlock powerful tools to manage and recover customer carts more effectively:

Core Pro Features:

• 🛒 Edit cart contents in the backend – Easily adjust products, quantities, or remove items directly from the admin.
• 🔗 Generate cart recovery URLs – Create secure one-click links customers can use to restore their carts.
• 🧾 Convert a cart to an order with one click – Turn any cart into a completed order instantly.
• 🔍 Advanced cart filtering – Filter carts by product, customer, or min/max cart value for precise analysis.
• 📋 Product meta display – View custom product metadata and additional product fields directly in the cart details view.
• 📧 Recovery Emails (Coming Soon) – Automated email campaigns for abandoned cart recovery with customizable timing and discount coupons.

Additional Pro Settings:

• Role Exclusions – Do not track carts for specific user roles (e.g., administrators, shop managers)
• Custom IP Header – Specify HTTP header for IP detection (for Cloudflare, proxies: X-Forwarded-For, CF-Connecting-IP, etc.)
• Cart Revision Toggle – Enable or disable cart change history tracking to save database space if not needed
• Product Weight Display – View total and per-item product weight in cart details for shipping calculations
• Custom Abandoned Timing – Define how many hours of inactivity mark a cart as abandoned (default: 2 hours)
• Custom Archiving – Change how many days of inactivity before carts are archived (default: 30 days)

Take full control of your WooCommerce carts with BerryPress Live Carts Pro.

Documentation

Read the full description on the official page →