Product Questions & Answers for WooCommerce
Allows the customers to ask questions about products and admin to answer/moderate them.
The facts
- Rating
- 4.8★ from 6
- Active installs
- 400+
- Price
- Free
- Last updated
- 15 Jun 2025
- Added
- Jul 2019
- Requires WP
- 5.6
- Tested up to
- WP 6.8.8
- Requires PHP
- 7.0
- Downloads
- 10,595
Our analysis
AI-assistedProduct Questions & Answers for WooCommerce is a WordPress plugin designed to facilitate customer interaction by allowing them to ask questions about products in your store. Administrators and shop managers can moderate these questions, providing answers and managing their order of appearance on the front end.
The plugin features AJAX loading for a smooth user experience and offers two layouts for displaying questions and answers. It includes shortcodes for easy integration into product pages or other site areas, making it suitable for WooCommerce stores looking to enhance customer engagement.
Best for: This plugin is best suited for WooCommerce store owners who want to improve customer interaction and support.
What it does well
- ✓Customers can ask product-specific questions
- ✓Administrators can moderate and answer questions
- ✓Drag and drop functionality to reorder questions
- ✓AJAX loading for seamless viewing of questions
- ✓Shortcodes available for flexible display options
Where it falls short
- •Limited information on advanced configuration options
- •No mention of support or documentation details
Verdict
Product Questions & Answers for WooCommerce offers a straightforward solution for managing product inquiries, making it a useful tool for enhancing customer service in online stores.
From the developer
expresstechsoftware's own description of Product Questions & Answers for WooCommerce, lightly tidied.
This plugin allows the customers to ask questions about each product in your store and admin to answer/update/delete them and add new questions from the backend product page.
You can also drag and drop questions to change their order of appearance.
PLUGIN’S FEATURES:
1. Avails logged-in customers to ask questions about each product.
2. Avails Administrator and Shop Manager to moderate questions and give answers.
3. Avails Administrator and Shop Manager to change the order of question-answer pair on front-end.
4. Infinite AJAX loading on frontend, so your customers can view all questions without reloading the page.
5. Enable/Disable paginations, change page size, update “Load More” button text and layout.
6. Two question-answer layouts available for front-end: Normal and Accordion.
7. Shortcode [display_qa_list] to display the list of questions and answers anywhere. If not used on a product page, include the product_id parameter to specify the product.
8. Shortcode [qa_form] to display the question submission form for a product. If you are using it on a page other than the WooCommerce product page, include the product_id parameter to specify the ID of the product you want to associate the question with.
Configuration
No configuration needed! just install and it will start working from there, you can change the settings at any time though.