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Rétractation Légale for WooCommerce
Online withdrawal button for WooCommerce — EU Directive 2019/2161 (Omnibus), 30 EEA countries. Timestamped records, emails, admin dashboard.
The facts
- Rating
- 5★ from 1
- Active installs
- 200+
- Price
- Free
- Last updated
- 23 May 2026
- Added
- May 2026
- Requires WP
- 6.4
- Tested up to
- WP 7.0.4
- Requires PHP
- 8.0
- Downloads
- 684
Our analysis
AI-assistedRétractation Légale for WooCommerce is a plugin designed to assist WooCommerce merchants in implementing an online withdrawal mechanism as required by EU Directive 2019/2161. It adds a withdrawal button and form to the customer account area, allowing customers to initiate withdrawal requests for their orders.
This plugin is suitable for any WooCommerce store selling to consumers in the 30 countries of the European Economic Area (EEA). It provides the necessary technical tools, but merchants must ensure their compliance with legal obligations through a qualified legal professional.
Best for: WooCommerce store owners selling to consumers in EEA countries.
What it does well
- ✓Adds an online withdrawal button and form to WooCommerce
- ✓Supports partial withdrawals for specific products and quantities
- ✓Stores timestamped records securely in the database
- ✓Sends automatic confirmation emails to customers
- ✓Compatible with High-Performance Order Storage (HPOS)
Where it falls short
- •Does not guarantee legal compliance
- •Merchants are responsible for verifying legal obligations
Verdict
This plugin provides essential tools for managing withdrawal requests, but users should seek legal advice to ensure compliance with regulations.
From the developer
redouanedz's own description of Rétractation Légale for WooCommerce, lightly tidied.
Rétractation Légale for WooCommerce adds an online withdrawal button and form to WooCommerce, helping merchants implement the mechanism required by EU Directive 2019/2161 (Omnibus) for customers in the 30 countries of the European Economic Area (EEA).
This plugin does not guarantee legal compliance — it provides the technical tooling to help merchants implement the withdrawal process. Merchants remain responsible for verifying their obligations with a qualified legal professional.
Who needs this?
Any WooCommerce store selling to consumers in the 30 EEA countries: the 27 EU member states + Norway, Iceland, and Liechtenstein. In France, the obligation applies from June 19, 2026 (Art. L221-21 of the Consumer Code).
Without an online withdrawal mechanism, the legal withdrawal period is automatically extended by 12 months in most EEA countries.
Key features:
- Withdrawal button on completed orders in the customer account area.
- Accessible withdrawal form with item and quantity selection.
- Supports partial withdrawals (select specific products and quantities).
- Timestamped record stored securely in the database with a unique token.
- Automatic confirmation email to the customer with reference token.
- Admin notification email on each new withdrawal request.
- Dedicated admin dashboard listing all requests (order, customer, date, status, token).
- Visual badge on the WooCommerce orders list for orders with pending requests.
- Meta box on individual order pages.
- HPOS (High-Performance Order Storage) compatible.
- 12 languages: French, English, German, Spanish, Italian, Dutch, Polish, Portuguese, Swedish, Norwegian, Arabic, Hebrew.
Tagged as
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