Support Me
Allows you to generate expireable user accounts for support purposes.
The facts
- Rating
- 5★ from 5
- Active installs
- 900+
- Price
- Free
- Last updated
- 1 Feb 2024
- Added
- Jul 2016
- Requires WP
- 3.5.0
- Tested up to
- WP 6.4.10
- Requires PHP
- 5.3
- Downloads
- 13,436
Our analysis
AI-assistedSupport Me is a WordPress plugin designed to simplify the process of creating temporary admin accounts for support personnel. It allows you to set expiration times for these accounts, which are automatically deleted once they expire, eliminating the need for fake email addresses or extensive user registration processes.
This plugin is suitable for website owners who require assistance from support staff without the hassle of managing permanent user accounts. It provides a straightforward way to grant temporary access while maintaining control over user permissions.
Best for: Website owners needing temporary support access without permanent user accounts.
What it does well
- ✓Creates temporary admin accounts for support personnel
- ✓Accounts can be set to expire after a chosen time
- ✓Automatically deletes expired accounts
- ✓Maintains user management without full registration
- ✓Compatible with debugging plugins like Debug Bar
Where it falls short
- •Requires a minimum of PHP 5.3
- •Limited information available on additional features
Verdict
Support Me offers a practical solution for managing temporary support accounts, though it may require a compatible hosting environment.
From the developer
TrustedLogin's own description of Support Me, lightly tidied.
Sometimes you just need some help, and when you’re working privately with support personnel for a plugin or theme, creating temporary admin accounts can be a pain.
Support Me makes creating accounts for support purposes a snap:
- You can set support accounts to expire after a set number of minutes, hours, or days, or even not expire at all.
- Once a support account expires, it is automatically deleted.
- No more making up fake email addresses or dealing with the full user registration process. Just set an expiration, and generate an account.
- You can manage support account sessions just like any other user account.
- Easily see when Support Accounts expire in a new ‘Expires’ column on the Users screen
And don’t worry about Support Accounts overreaching their bounds on your website. All support accounts are granted full admin privileges with the caveat that they can’t create, edit, promote, or delete other users.
Support Me is also fully compatible with debugging plugins such as Debug Bar, ensuring support personnel can help you solve your problems faster so you can get back to work.
Note: Support Me requires a minimum of PHP 5.3 to be running on your web host. Help move plugin developers and WordPress forward into modern PHP by asking your host to upgrade you today.
Contribute to Support Me
This plugin is in active development on GitHub. Pull requests are welcome!
Thank you to our community translators on WordPress.org:
- English (UK) – Gary Jones (@GaryJ)
- French (France) – François-Xavier Bénard (@fxbenard)
- German – Bego Mario Garde (@pixolin)
- German (Formal) – Bego Mario Garde (@pixolin)
- Italian – Paolo Valenti (@wolly)
- Russian – Sergey Biryukov (@SergeyBiryukov)
- Hebrew – Rami Yushuvaev (@ramiy)
- Japanese – Naoko Takano (@nao)
- Nepali – Nilambar Sharma (@rabmalin)