BetterDocs

Do you want to reduce support tickets immediately? How about you creating a resourceful knowledge base for your customers with AI-powered documentation and FAQs? 🤔

👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So an informative Documentation page can help to enhance your customer experience.

But how do you create a knowledge base easily on web site without any coding? Well, we’ve got you covered. 😎

📒 Create Effective Knowledge Base To Scale Customer Support

BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-service instead of avoiding lengthy conversations.

🔥 Power Up Knowledge Base To Reduce Support Tickets

Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload.

🌟 Top Features

• Ready-made template designs to create your Docs landing page, Single Doc page, & Archive page without any coding
• In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page
• Table of Contents or Sticky TOC to provide an absolute user experience
• An in-built advanced live search bar to help visitors get the exact docs solution
• Advanced List View & Drag & Drop Grid View feature
• Connect AI assistants like Claude, ChatGPT, and Cursor to your documentation via MCP with a simple OAuth-based setup — no coding or manual API configuration required
• Create & manage multiple knowledge bases for all products separately (PRO)
• Manage roles for your knowledgebase users & give access accordingly
• Integrated with Analytics to track and evaluate the performance
• 100% Compatibility with Elementor Page Builder
• WPML Certified Plugin
• Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box & BetterDocs Category Grid to easily create your Knowledgebase
• Create Advanced Search & showcase Popular Docs with ready layouts (PRO)
• FSE Compatible with 10+ Gutenberg Blocks & Patterns
• Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base
• Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT
• Generate Sample Data to make the knowledge base data creation process smooth
• Seamless migration of the knowledge base from any 3rd party solution like Help Scout
• Estimated Reading Time for Single Docs
• Add attachments to any single doc to provide additional content to help readers (PRO)
• Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)
• Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO)
• Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO)
• BetterDocs AI Chatbot Addon provides instant, intelligent support by enhancing documentation searchability and answering user questions seamlessly.(PRO)
• BetterDocs AI Doc Summarizer allows you to generate an AI-powered summary of your documentation to give readers a quick, accurate overview of the doc content.
• BetterDocs Code Snippet allows you to add and display formatted code blocks within your technical documentation, making it easier for readers to understand and replicate technical instructions in both Elementor and Gutenberg.

🙌 versatile ready layouts for Docs landing page

Design your WordPress documentation site using multiple ready layouts, such as the Slate layout, Handbook layout, and Modern layout with customization flexibility.

🗣️ translate single doc page with wpml

Translate your knowledge base documentation for users around the world by using WPML.

💬 create FAQ instantly

Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.

✅ full site editor (fse) compatibility

Read the full description on the official page →