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Free Plugin by Bit Apps v1.8.3

Chat Widget: Floating Customer Support Button for 30+ Channe...

Floating sticky chat button for WhatsApp Chat, Facebook Messenger, Telegram, Instagram, SMS, Call, Discord chat, TikTok, Line & 30+ channels

Chat Widget: Floating Customer Support Button for 30+ Channe...

The facts

Rating
4.9★ from 111
Active installs
10k+
Price
Free
Last updated
29 Jul 2026
Added
Nov 2022
Requires WP
5.1
Tested up to
WP 7.0.4
Requires PHP
7.4
Downloads
156,738

Our analysis

AI-assisted

Bit Assist is a WordPress plugin designed to facilitate customer communication through a floating chat widget that integrates with over 30 messaging platforms, including WhatsApp, Facebook Messenger, and Telegram. It allows website visitors to connect with businesses using their preferred messaging apps, making customer support more accessible and efficient.

The plugin includes features like customizable design options, a built-in contact form, FAQ section, and WooCommerce integration for order tracking. It also supports external site publishing, enabling use on platforms like Shopify and Wix. This plugin is suitable for businesses looking to enhance their customer support across multiple channels.

Best for: This plugin suits businesses seeking to streamline customer support through various messaging channels.

What it does well

  • Integrates with over 30 messaging platforms
  • Customizable design and behaviour options
  • Includes built-in contact form and FAQ section
  • Supports WooCommerce for order tracking
  • Can be used on external platforms like Shopify and Wix

Where it falls short

  • No dedicated chat system; relies on integrations
  • Limited information on specific features or user experience

Verdict

Bit Assist offers a versatile solution for integrating multiple messaging platforms into a single widget, though it may require additional setup for optimal use.

From the developer

Bit Apps's own description of Chat Widget: Floating Customer Support Button for 30+ Channe..., lightly tidied.

Bit Assist makes it easy for your website visitors to quickly connect with your business through their preferred messaging apps, including WhatsApp chat, Facebook Messenger chat, Telegram chat, Instagram chat, Discord, Slack, Viber, TikTok, LinkedIn chat, and more. It supports popular live chat support integrations such as Tidio live chat, Tawk live chat, Intercom live chat, Crisp live chat and more, ensuring you never miss an opportunity to communicate directly with your customers.

Bit Assist Plugin Deep-Dive Tutorial! – by EZ WP 4U

🎯 Key Features:
– 30+ social and live chat platforms in one widget
– Customizable design, icon, position, animation, and behavior
– Works with live chat tools like Tidio, Tawk.to, Crisp, Intercom
– WooCommerce integration for order & shipping lookup
– Built-in contact form, FAQ section, and knowledge base
– External site publishing (Shopify, Wix, Squarespace, etc.)
– Webhook support for automation (Zapier, Make, Bit Flows)
– Dark mode and mobile/desktop targeting

Although Bit Assist isn’t itself a dedicated chat widget system, it easily integrates various messaging and social platforms into a single, intuitive floating chat widget for your WordPress website.

Bit Assist offers unique advanced features such as a customizable Contact Form, an easy-to-use FAQ section, a built-in Knowledge Base, WooCommerce Order Details, WordPress Search, and WebHook.

How to Add ALL Messaging Platforms to WordPress? | Bit Assist Tutorial – by WP Simple Hacks

You can also use Bit Assist on other platforms, such as Shopify, Wix, and Squarespace, using the External Publish feature, which allows for smooth customer support across all your online channels.

📢 Stay Updated & Connected:

  • 🚀 Try Demo | 🚀 Documentation | 🚀 Premium | 🚀 Support | 🚀 Facebook Community | 🚀 YouTube Channel

Free WordPress Floating Contact Button Plugin | Bit Assist Tutorial – by Quick Tips

** Easily chat with 30+ channels are:**

  • Call
  • Custom Form
  • Custom iframe
  • Custom Channel
  • Discord
  • FAQ
  • WooCommerce
  • Google Map
  • Instagram
  • Knowledge Base
  • Line
  • WP Search
  • LinkedIn
  • Messenger
  • Live Chat Messenger
  • Slack
  • Tidio
  • SMS
  • Snapchat
  • Tawk
  • Telegram
  • Crisp
  • TikTok
  • Twitter Chat
  • Intercom
  • Viber
  • Waze
  • WeChat
  • Calendly
  • Pinterest
  • WhatsApp Chat
  • YouTube
  • Signal
  • TidyCal
  • Supports 30+ channels including WhatsApp, Facebook Messenger, Telegram, Line, Instagram, Discord, Slack, SMS, Twitter, LinkedIn, TikTok, Snapchat, Viber, Signal, and more live chat support channels.

  • Integration with popular live chat support tools: Tawk to live chat support, Tidio live chat support, Intercom live chat support, and Crisp live chat support.

  • Place the widget in any corner of your website (bottom-left, bottom-right, top-left, top-right).

  • Select widget behavior: Click to Open, Hover to Open, or Open by Default.

  • Multiple styles available to match your branding.

  • Create customized contact forms tailored to your brand identity.

  • Add FAQs directly within the widget to quickly address common visitor questions.

  • Allow customers to quickly check order statuses or shipping information directly from the widget. It saves user time & effort.

Read the full description on the official page →

Tagged as

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