ChatHelp

WhatsApp Chat plugin for WordPress makes it simple to add WhatsApp chat support to your WordPress site with a customizable floating chat bubble, WooCommerce buttons, shortcode buttons, Gutenberg block, and Elementor widget. Whether you’re running a WooCommerce store, a blog, or a service website, Chat Help lets visitors connect with you instantly via WhatsApp or WhatsApp Business—even join your WhatsApp Group directly.

Unlike traditional contact forms or delayed email responses, WhatsApp click-to-chat buttons give customers a familiar, fast, and trusted way to reach you. With pre-filled messages, dynamic variables, agent lists, availability scheduling, and GDPR consent, Chat Help ensures every conversation feels personal, professional, and convenient.

By offering multiple layouts (Simple Button, Single Agent, Single Form, Multi-Agent List/Grid, and Advanced Button), you can design the perfect WhatsApp chat bubble that matches your brand and support needs.

Why Add WhatsApp Chat Support?
– 2.78+ billion users rely on WhatsApp for messaging worldwide
– Customers prefer instant messaging over email for support and inquiries
– A visible WhatsApp chat button builds trust and increases conversions
– Businesses using multi-agent WhatsApp chat improve response time and satisfaction
– Smart features like pre-filled messages and WooCommerce product variables reduce friction and boost sales

With Chat Help, you’re not just adding a button—you’re creating a complete WhatsApp customer support system inside WordPress with a built-in analytics dashboard to track real visitors, views, conversions, and leads over time.

New in 3.5.0: a completely rebuilt React admin with a modern interface, multiple Chat Layouts (create as many floating chat widgets as you need, each with its own agents, appearance, and behavior), and Assign Layouts to control exactly which posts, pages, or WooCommerce content each layout appears on. Settings now load and save over the REST API for a noticeably faster admin experience.

👁️Plugin Demo | 📖 Documentation | 🚀Pro Version | 👩🏼‍💻Support | 🌟Rate this plugin

👉 Key Features of Chat Help

💬 Core Chat Features

• Modern React Admin: Fully rebuilt admin interface — fast, clean navigation and a dedicated layout editor. Settings are served over the WordPress REST API for quicker loads and saves.
• Multiple Chat Layouts: Create and manage as many floating chat widgets as you need, each with its own layout, agents, appearance, and behavior settings.
• Assign Layouts: Choose exactly where each saved Chat Layout appears — assign it to specific posts, pages, or WooCommerce content.
• Floating Chat Layouts: Choose from multiple chat bubble styles: Single Form, Single Agent, Pre-Chat Message, Floating Button or disable the bubble.
• Single Form Builder: Collect visitor details before chat with text/textarea fields, labels, placeholders, validation messages, and required fields.
• Multiple WhatsApp Types Supported: Personal, Business, or Group — all formats supported in floating chats and buttons.

• Smart Pre-Filled Messages: Ready-to-send messages with global variables ({siteTitle}, {currentURL}, {date}, {ip}) and WooCommerce variables ({productName}, {productPrice}, {stockStatus}). Conditional tags like {PRODUCT_START}...{PRODUCT_END} and {LOGGEDIN_START}...{LOGGEDIN_END} make messages dynamic.

• Leads Management: Collect, search, filter, export, and analyze all chat leads with full form data and rich metadata — right from your WordPress dashboard.

🛒 Ecommerce & Integration

• WooCommerce Integration: Add WhatsApp contact buttons across the entire shopping journey.
• Shop Page Button: Allow customers to contact you directly from product listing pages.
• Product Page Button: Show WhatsApp buttons before or after the Add to Cart button on single product pages.
• Cart Page Button: Let customers ask questions before completing their purchase.
• Checkout Page Button: Provide instant support at the final step to reduce cart abandonment.
• Order Thank You Page Button: Keep communication open even after the order is placed.
• Auto Product Details: Automatically include product name, SKU, price, sale price, stock status, product URL in the WhatsApp message, cart informations and order informations.
• Flexible Button Options: Insert WhatsApp buttons anywhere with shortcodes, Gutenberg block, or Elementor widget.

🎨 Design & User Experience

• Custom Styling: Change bubble colors, choose from 900+ Google Fonts, adjust padding, margins, and border radius.
• Icons: Use different icon sets for bubble, submit, and circle open/close states.
• Tooltips: Enable tooltips and customize text & width.
• Animations & Effects: Smooth transitions and bubble animations for floating icons.
• Flexible Positioning: Place bubbles bottom-right or bottom-left.

⚙️ Control, Compliance & Analytics

• Analytics Dashboard: Built-in real-time dashboard tracking visitors, views, conversions, and leads — with performance trendlines, device breakdown (Desktop/Mobile), and date-range filters (This Week, This Month, Custom, and more).
• Layout-Aware Conversion Tracking: Each chat layout fires a conversion event at the exact correct user action moment for accurate data.
• Leads Export: Export leads to CSV with a live progress state and clear success/error notifications.
• Advanced Page Visibility: Control where the bubble appears (templates, specific pages, etc.).
• Timezone & Availability: Set availability per agent/button with automatic Online/Offline switching.
• GDPR Compliance: Add a checkbox with your terms text (supports links & formatting).
• Google Analytics Tracking: Track button clicks with GA events; add custom UTM parameters or dynamic values.
• Advanced Settings: Clean uninstall, import/export settings, custom CSS/JS, and WhatsApp URL behavior control (API/web/intent).
• Security Hardened: All dynamic output escaped and admin redirects made safe, following WordPress.org Plugin Check recommendations.

Read the full description on the official page →