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Free Plugin by Text v1.1.5

ChatBot.com Conversational AI Support

ChatBot.com for WP, using a ChatGPT-like AI to self-learn and create replies. Easy training based on the website content. Quick setup, easy installati …

ChatBot.com Conversational AI Support

The facts

Rating
3.7★ from 10
Active installs
1k+
Price
Free
Last updated
3 Aug 2026
Added
Dec 2019
Requires WP
3.4
Tested up to
WP 6.9.0
Requires PHP
5.6
Downloads
41,820

Our analysis

AI-assisted

ChatBot.com Conversational AI Support is a WordPress plugin designed to create and deploy AI chatbots on your website. It allows you to automate customer service tasks, such as answering questions, generating leads, and scheduling meetings, using a self-learning AI model based on your provided content.

This plugin is suitable for businesses looking to enhance their customer support with an interactive chat widget. It offers easy installation and customization, making it accessible for users without coding experience.

Best for: Businesses seeking to improve customer support and engagement on their WordPress site.

What it does well

  • Free to use from the WordPress.org directory
  • No coding required for installation and setup
  • Customizable chat widget to match your brand
  • Automates various customer service tasks
  • Utilises a self-learning AI model based on your data

Where it falls short

  • Limited information on specific features and performance
  • Requires PHP version 5.6 or higher

Verdict

ChatBot.com Conversational AI Support offers a straightforward way to implement AI chatbots for customer service. It may be beneficial for those looking to automate interactions without technical expertise.

From the developer

Text's own description of ChatBot.com Conversational AI Support, lightly tidied.

ChatBot.com is an all-in-one platform to create, deploy, and track chatbots across channels, trusted by 2900+ companies.

Create your AI chat bot in a snap and easily launch it on your website, Facebook Messenger, Slack, and more. Integrate ChatBot.com with LiveChat and HelpDesk.com for a seamless support experience that connects live chats, conversations with AI bots, and email support tickets.

Use the ChatBot.com WordPress plugin to instantly add an AI chatbot and make it appear as an interactive and customizable chat widget on your website.

End-to-end Customer Service Automation

Automate tasks 24/7/365, without human engagement: answer support questions, generate leads, schedule meetings, get customer feedback, collect personal data, promote products and create any other custom chat flow in the ChatBot.com app.

Self-learning AI Chatbot

ChatBot.com uses a dedicated AI model crafted based on the content provided from your website, online store, help center, or text documentation. It learns from your business knowledge (like information about your products and services) and uses this knowledge to answer customers’ questions.

Answer Up To 80% Of Customers’ Questions With AI

ChatBot.com utilizes ML (machine learning), LLM (large language models), and generative AI to dynamically provide answers to questions in chats. It creates a unique and accurate AI model (AI Assist) that is strictly based on the provided data and does not rely on third-party providers like OpenAI (ChatGPT), Google Bard, or Bing AI.

Why ChatBot.com is a Better Customer Service Solution than ChatGPT

  • 👉 One Simple App Interface: All your chatbot setup, deployment, and optimization are done via the intuitive ChatBot.com platform interface without any coding.
  • 👉 Easy No Code Installation: Setting up a chatbot on your website is quick and simple. It does not require any coding or API use. Simply install the WP plugin, and it’s ready to go.
  • 👉 One-Click Training and Setup: To train your chatbot, simply use data from your website, help center, or text articles. The scanned data will be used in your dedicated AI model.
  • 👉 Customizable Chat Widget: Easily adjust the look and settings of Chat Widget to fully match your brand and website.
  • 👉 Easy Chatbot Optimization: Use data from completed chats to train your chatbot to be even more precise if needed.
  • 👉 Enterprise-grade Data Security: All training data and chats are hosted exclusively on the ChatBot.com platform.
  • 👉 Reliable AI Model: ChatBot.com AI Assist is fully trained on the provided data, and it doesn’t makeup facts in chats. There’s no way of “hacking” the AI model to get out of track with answers.
  • 👉 Many Automations in One Chatbot Widget: In addition to answering questions, your chatbot can create support tickets, generate leads, schedule meetings, or redirect to live agents. All automations are set up in a visual drag-and-drop builder.

How ChatBot.com Will Improve Your WP Website

  • 📈 Improve customer experience with ChatBot.com: Use ChatBot.com to help your customers round-the-clock and improve your conversion rates to grow your revenue effortlessly.
  • 📈 Boost visitor engagement on your WordPress website: Reach out to a wider audience and acquire new customers.
  • 📈 Turn traffic into growing revenue: Use real-time communication to get more happy customers.
  • 📈 Support your website visitors 24/7/365: Help your visitors at every stage of their decision-making.

Key ChatBot.com Features

  • Feature-rich WordPress chat bot plugin
  • Advanced AI training and custom AI models
  • Generative AI for dynamic response creation
  • Easy conversation flow testing and chatbot optimization
  • One-click installation for WordPress
  • Fully customizable Chat Widget
  • Rich messages for a more engaging customer experience
  • Intuitive interface – no coding and technical skills needed
  • One-click integrations with LiveChat, Facebook Messenger, Slack, and more
  • Intuitive drag & drop Visual Builder for more advanced chat automation
  • Ready-to-start chatbot templates with business-oriented flows
  • Reports, analytics, and detailed data on visitors
  • Advanced chatbot actions with integrations and webhooks

ChatBot.com’s Most Popular Integrations

Read the full description on the official page →

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