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Free Plugin by ChatLab.com v2.2.5

ChatLab

ChatLab is an AI chatbot for WordPress that learns from your website content and answers visitor questions about your services and pages.

ChatLab

The facts

Active installs
200+
Price
Free
Last updated
17 Jun 2026
Added
Oct 2024
Requires WP
5.9
Tested up to
WP 6.9.7
Requires PHP
5.2.4
Downloads
2,906

Our analysis

AI-assisted

ChatLab is a WordPress plugin that provides an AI chatbot for websites, specifically tailored for WordPress and WooCommerce users. It learns from your website content to answer visitor questions about services and products, offering features like product search, order tracking, and AI-powered recommendations. The setup process is straightforward, requiring no coding skills.

This plugin is suitable for businesses looking to enhance customer support and engagement without extensive technical knowledge. It can help reduce support emails and automate responses, making it a useful tool for both general websites and online stores.

Best for: This plugin suits businesses and online stores looking to improve customer interaction and support.

What it does well

  • AI learns from your website content
  • Supports WooCommerce product search and order tracking
  • Multilingual support in 85+ languages
  • Customizable appearance to match branding
  • No coding required for setup

Where it falls short

  • Limited to 10 pages on the free plan
  • Some features require a paid plan

Verdict

ChatLab offers a practical solution for automating customer support and product inquiries, particularly for WordPress and WooCommerce users. Its ease of use makes it accessible for beginners.

From the developer

ChatLab.com's own description of ChatLab, lightly tidied.

AI Chatbot for WordPress & WooCommerce

ChatLab is an AI chatbot for WordPress that learns from your website content and answers visitor questions about your services and pages. For stores, it also integrates with WooCommerce to help customers find products, check stock, track orders, and get AI-powered recommendations that boost sales. No coding required. Free trial. Powered by ChatGPT and Gemini. Also includes Email Copilot to support answering emails.

Start with a free trial — no credit card required.

Why ChatLab?

  • 5-minute setup — Install the plugin, connect your account, and your chatbot is live. No coding, no complicated configuration.
  • Trained on your content — The AI learns from your website, uploaded files, or manual Q&A entries to deliver accurate, relevant answers.
  • Trusted by 1,000+ businesses — Powering millions of conversations for brands like Olimp Labs, GetTested, and Black Mountain Honey.
  • Proven results — Customers report up to 70% reduction in support emails and 80% of inquiries handled automatically.

WordPress Integration (Free Plan)

Works with any ChatLab account, including the free plan:

  • AI-powered customer support — Your chatbot answers visitor questions instantly, 24/7
  • Automatic training — Learns from your website content and stays up-to-date (up to 10 pages on the ChatLab free plan)
  • Multilingual support — Engages customers in 85+ languages with automatic detection
  • Customizable appearance — Match your brand with custom colors, avatar, and chat icons

Starting from the Basic plan:

  • Unlimited pages to train on
  • 2,400 messages/month included
  • Lead generation — Collect emails and phone numbers from interested visitors
  • Live chat fallback — Seamlessly transfer conversations to human agents when needed

WooCommerce Integration (Standard Plan)

For WooCommerce stores, ChatLab becomes your AI-powered sales assistant:

  • 11,000 messages/month included
  • Real-time product search — Customers find products using natural language like “red dress under $100”. Searches your live WooCommerce catalog via REST API — no indexing or syncing required.
  • Order tracking — Customers check order status, shipping details, and tracking numbers by providing their email — no login required.
  • Inventory queries — Real-time stock availability, restock notifications, and alternative product suggestions when items are out of stock.
  • Product recommendations — Intelligent suggestions based on customer queries to increase conversions by up to 30%.
  • Category browsing — Customers navigate your product catalog through natural conversation.

Start with a free trial of the Standard plan to test all WooCommerce features at no cost.

Helpful Links

Read the full description on the official page →

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