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WordPress Repair Shop CRM: Manage online bookings, appointments, devices, invoices, and payments. The all-in-one plugin for repair service tracking.
RepairBuddy is a WordPress plugin designed for repair shops, enabling them to manage customer relationships and bookings in one platform. It supports various types of repair businesses, including electronics, bicycles, and watches, offering features like job tracking, invoicing, and customer feedback management.
The plugin allows customers to book repairs online, manage device details, and select appointment types. Admins can create appointments, assign technicians, and track job progress, making it suitable for businesses looking to streamline their repair processes and improve customer service.
Best for: Repair shops and service centres looking to enhance their booking and management processes.
What it does well
Where it falls short
RepairBuddy offers a comprehensive solution for repair businesses to manage operations efficiently. Its features cater well to various repair types, making it a practical choice for those in the industry.
Ateeq Rafeeq's own description of RepairBuddy, lightly tidied.
RepairBuddy is the ultimate Repair Shop CRM & Booking Plugin for WordPress.
Whether you run a cell phone repair shop, computer repair business, drone repair, watch repair, bicycle repair, or electronics service center, RepairBuddy helps you manage everything in one place. It combines CRM (customer relationship management), booking system, job tracking, invoices, payments, notifications, and customer feedback — all inside your WordPress site.
RepairBuddy transforms your website into a professional repair shop management system, saving time and building customer trust.
RepairBuddy now includes a next-generation repair booking module designed for modern repair businesses.
Customers can:
– Use the system for any repair type — devices can represent cars, watches, TVs, drones, jewelry, appliances, or any item you repair on-site or in-store.
– Select Device Type → Brand → Device Model for accurate identification.
– Enter device details such as IMEI, serial number, notes, and custom fields.
– Choose multiple repair services per device.
– Book multiple devices in a single order.
– Select a preferred appointment type:
– In-Store Repair
– Pickup Service
– On-Site Repair / Repair at Customer Location
– Ship-In Repair
– Choose from available dates and time slots based on your business schedule.
Once the booking is completed:
– A draft estimate is automatically created
– An appointment is scheduled for the selected time
– The customer receives email & SMS confirmation
– Admins can review, edit, or convert the booking into a job instantly
➡️ This turns your WordPress website into a fully automated repair booking system.
To see RepairBuddy in action, watch the demo video:
RepairBuddy includes a powerful Appointments module for complete scheduling control.
Admins can:
– Create appointments manually or from repair jobs
– Add direct appointments without a booking
– Schedule appointments from:
– Booking submissions
– Job pages
– Appointment management screen
– Assign technicians to appointments
– View all appointments in a calendar view
Technicians:
– See assigned appointments inside their personal calendar
– Manage workload and availability efficiently
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