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Free Plugin by vcita v2.8.1

CRM and Lead Management by vcita

CRM for WordPress: a powerful, all-in-one client management tool that will help you keep your clients close and create long-lasting customer relations …

CRM and Lead Management by vcita

The facts

Rating
3.6★ from 5
Active installs
100+
Price
Free
Last updated
23 Jul 2025
Added
Nov 2014
Requires WP
4.6
Tested up to
WP 6.7.7
Downloads
43,440

Our analysis

AI-assisted

CRM and Lead Management by vcita is a WordPress plugin designed to help you manage leads and customer relationships effectively. It captures customer data from your website and provides a dashboard for tracking and following up with leads. The plugin also integrates with a client portal, allowing clients to communicate, schedule appointments, and make payments online.

This plugin is suitable for businesses looking to enhance their customer management processes and increase sales opportunities through automated communications and a streamlined client interaction experience. It supports features like invoicing, email and SMS marketing, and calendar management, making it a comprehensive tool for managing client relationships.

Best for: This plugin suits small to medium-sized businesses needing effective lead and client management.

What it does well

  • Captures and manages leads from your WordPress site
  • Includes a secure client portal for 24/7 access
  • Offers invoicing and online payment collection
  • Supports email and SMS marketing campaigns
  • Allows import and export of contacts

Where it falls short

  • Limited information on specific features and performance
  • No details on customer support or documentation

Verdict

CRM and Lead Management by vcita provides a range of tools for managing customer relationships, though details on support and documentation are lacking.

From the developer

vcita's own description of CRM and Lead Management by vcita, lightly tidied.

CRM & Leads for WordPress is the ultimate way to manage leads and customer relationships. It’s a powerful CRM that lets you do a lot more than capturing and storing customers data.

CRM by vcita works for you, and brings more business your way. The CRM plugin will:

  • Generate new sales opportunities
  • Provide insights about new leads
  • Save time with automated client communications, notifications and reminders.
  • Help you search, tracks and manage leads and clients.

Together with vcita Client Portal, vcita CRM helps optimizing your WordPress websites and encourage visitors to take action on your site: send a message, schedule an appointment, upload documents and pay for services, any time, using any device.

Quickly view, manage and reply to customers on-the-go with the vcita Mobile CRM App for iPhone or Android

The vcita CRM & Lead Management plugin connects to your vcita account. You may create a vcita account directly from the plugin, with a 14-day FREE TRIAL.

vcita CRM & Lead Management main functionalities:

  • Lead Capturing & Management CRM – vcita CRM & Leads makes your website work for you. It encourages visitors to contact and can double the number of new sales opportunities you get through your site. Every contact submitted on your WordPress website is captured by the vcita CRM, and is automatically available in one simple dashboard to quickly qualify and follow-up.
  • Client Management – The CRM lets you easily organize, search and edit client information and social data, mark for follow-up, request payment or scheduler appointments.
  • Client Portal – A secure 24/7 client portal offering account updates, payment status, document requests and messages. Clients can communicate at their convenience and even set additional appointments, make payments and upload documents.
  • Online Calendar – Manage your business calendar, invite leads and clients for meetings and offer them to schedule appointments right on your site – based on your up to date availability.
  • Invoicing Templates and Online Payment Collect – vcita CRM lets you create professional invoices including your logo and details. Your clients can pay for your services online, using any credit card or PayPal.
  • Email ans SMS marketing – promote your services and events with targeted email and SMS campaigns to clients. Craft beautiful, mobile-friendly emails in minutes and track results and client actions in real time.

Translations

CRM & Lead Management Plugin for WordPress by vcita is fully translated to:

  • Spanish
  • French
  • Russian
  • Portuguese
  • German
  • Polish
  • Italian
  • Dutch

Don’t see your language here? You can manually change the contact form labels, buttons and other texts to show in your language!

More of the CRM & Lead Management plugin key features:

  • Import all existing contacts from Google, Outlook or Excel to vcita CRM in seconds.
  • Export all leads and contact to CSV.
  • Generate more leads from your WordPress site.
  • Add unlimited number of custom fields on every client record on your CRM.
  • View complete client communication history on your CRM
  • Share and/or request documents right from your CRM.
  • Send customized invoices and get paid faster with online payments
  • Offer Self-service appointment scheduling for your clients and get more appointments in less time.
  • vcita CRM will send email and mobile notifications of contact requests, or when a client needs attention or a follow-up. You can respond using any device, anywhere.
  • Share files as part of your conversation with existing clients, and track client files on your CRM.

What Our Clients Say:

“I have been trying vcita and experienced the benefit immediately. It is so user friendly, both for me and my clients. I tore my hair out with another CRM for months and had some frustrated clients. This time, scheduling was easy and so was payment — what a relief!! Yes, clients were almost happy to pay me because it was so easy!” Margie Gordillo, Get Real Professional Coaching

Read the full description on the official page →

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