Custom SMTP: Email Deliverability

Make your WordPress email arrive

WordPress still hands your email to the PHP mail() function. Most hosts have switched it off or throttled it because spammers loved it, and where it still runs, unauthenticated mail lands in spam. If your contact form says thank you and nothing ever arrives, this is why.

Custom SMTP sends your email through the provider you already use instead: your host’s SMTP server, Gmail, Outlook, Brevo, SendGrid, Mailgun, Postmark or the Amazon SES API. It logs every message with its outcome, lets you preview and resend failures, and alerts you when sending spikes or starts failing. Everything is in the free plugin: no account to create, no third-party relay, no pro version.

Built for modern WordPress: WordPress 7.0 ready, PHPMailer 7.0.2 compatible, stateless / cloud-ready (Docker, Kubernetes), and fully translated in English and French.

Documentation lives at customsmtp.com/docs/, with step-by-step guides for twelve providers and a developer guide covering constants, environment variables and the Amazon SES API.

Send through your own SMTP provider

Point the plugin at the server you already pay for or the free tier you already use, with a preset that fills the technical values for you:

• Presets for twelve providers: Gmail, Outlook, Amazon SES, SendGrid, Mailgun, Brevo, Postmark, Mailjet, Zoho, Yahoo, iCloud and Scaleway, plus “Other / Custom” for any SMTP server.
• From Name and From Email applied to every outgoing email, with optional Reply-To, CC and BCC.
• SSL/TLS encryption, and optional authentication for relay servers that need none.
• Password encrypted at rest (AES-256-CBC with your WordPress salts), never displayed back in the form.
• Test without guessing: test the SMTP connection without sending anything, or send yourself a real test email.

A log of every email, with preview and resend

Never wonder if your emails were sent again. Logging works out of the box and captures every message going through wp_mail(): WooCommerce order notifications, contact form submissions, password resets, all of it.

• Delivery status (sent or failed) with the exact SMTP error when a message fails, and the stored headers for advanced troubleshooting.
• Preview the email body in wp-admin, in an Outlook-style sidebar, without sending anything again; view the HTML source, or download any email as an HTML file for archiving.
• Resend a failed email straight from the logs once your configuration is fixed.
• Search by recipient, subject or status; filter by date range; export to CSV for reporting and compliance.
• Configurable retention with automatic purge (30 days by default), and content storage you can switch off in one click.

Unusual Usage Alerts

A compromised contact form or a runaway plugin can turn your site into a spam relay, and a revoked password or an exhausted provider quota can stop your emails silently. Custom SMTP watches for both and warns you.

• Sending spikes — get an email when more messages than expected go out within an hour or a day. Thresholds are absolute, never relative, so a quiet site that sends a handful of emails a week is never woken up by statistical noise.
• Delivery failures — get warned as soon as several emails fail in a row, or when too many of the last messages sent failed. Counted over the last emails sent rather than over a period of time, so it works just as well on a site that sends twice a week as on a busy store.
• A channel that survives the outage — alerts go out by email, to an optional HTTPS webhook (Slack, Teams, any JSON endpoint), and to a persistent notice in wp-admin, because the one moment you need the alert is the moment email itself is broken.
• No noise — a configurable cooldown keeps an ongoing incident from filling your inbox, and the alert email is never logged nor counted against your own thresholds.
• Off by default — turn it on in Settings and set the thresholds that match your site.

Manage WordPress Notifications

WordPress sends a handful of emails on its own, and some of them get old fast: a notice to the administrator every single time a user resets their password, a report after every automatic plugin update, a message for every comment awaiting moderation. Switch off the ones you do not want, one checkbox each, no code.

Read the full description on the official page →