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Free Plugin by replainchat v1.9.1

Replain

Be in touch with your clients through Telegram, WhatsApp or Facebook Messenger. Fast, functional and free live-chat service for your website.

Replain

The facts

Rating
4.7★ from 12
Active installs
700+
Price
Free
Last updated
2 Nov 2020
Added
Feb 2018
Requires WP
4.6
Tested up to
WP 5.5.20
Requires PHP
5.2.4
Downloads
15,218

Our analysis

AI-assisted

Replain is a WordPress plugin that provides a live chat service for websites, allowing you to communicate with clients through messaging apps like Telegram, WhatsApp, and Facebook Messenger. It offers a simple setup and aims to facilitate faster communication by enabling responses directly through these popular platforms.

The plugin supports unlimited operators, template answers, scheduling, and video and audio calls. It also allows for customization of the chat interface and integrates with Google Analytics and Yandex Metrika for tracking purposes. This plugin is suitable for businesses looking to enhance client communication without needing additional applications.

Best for: This plugin is best for businesses that want to improve client communication through familiar messaging platforms.

What it does well

  • Connects with popular messaging apps
  • Supports unlimited operators
  • Offers template answers for efficiency
  • Allows video and audio calls
  • Integrates with Google Analytics and Yandex Metrika

Where it falls short

  • Limited information on specific features and usability
  • Last updated in November 2020

Verdict

Replain provides a straightforward solution for live chat on websites, leveraging popular messaging apps for client interaction. However, its last update was in 2020, which may raise concerns about ongoing support.

From the developer

replainchat's own description of Replain, lightly tidied.

Be in touch with your clients through Telegram, WhatsApp or Facebook Messenger. Fast, functional and free live-chat service for your website.

Live-chat service for a website where people respond 16 times faster.

The simplest live chat in the world.

The first ever web-chat service that works directly in your WhatsApp, Facebook Messenger and Telegram. Receive your web-chat messages directly from a website through your preferred messaging app. Simple set up with incredible functionality.

You will always be online, and you don’t need to install any other applications. All communication is just as simple as a chat with your friends. All settings of your live chat come from your messenger.

DEMO. HOW IT’S ACTUALLY WORK

We believe, that the more natural we will be with our clients, the more success and fun we get from our work. Re:plain brings your clients next to your friends and family, directly into your messenger. This is magic. When you’ll feel the difference, you’ll change the way you communicate and make this world better.

Features:

See the list ofall features.

https://replain.cc/features

Unlimited operators
An unlimited number of people who can respond to clients. And you can transfer clients between operators easily.

Template answers
Add and use response templates to save time.

Scheduling
You can set Re:plain to switch On and Off automatically according to your working hours.

Video and audio calls
Sell your products or services by replying to your website visitors via a video. Share details, answer questions and help them to make a choice. Learn more

Customization
When you need to make your Re:plain icon match your style — just do it! You can make it any colour. Set up your logo in the chat, change the welcome message.

Integration with Google Analytics and Yandex Metrika
Re:plain allows you to send data directly into most popular analytics platforms Google Analytics и Yandex Metrika. Learn more

Read the full description on the official page →

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