Yoast SEO
98Real-time SEO guidance, schema, and AI built in. Help search engines and AI systems understand your content. A...
Free
10M+ installs 4.8★ (27,819)
Free customer chat solution
Sonetel's AI assisted website chat and call service for your business saves time, makes your business look professional and increases sales.
The facts
- Rating
- 3.8★ from 6
- Active installs
- 400+
- Price
- Free
- Last updated
- 3 Feb 2025
- Added
- Nov 2019
- Requires WP
- 4.1
- Tested up to
- WP 6.3.10
- Requires PHP
- 5.2.4
- Downloads
- 26,190
Our analysis
AI-assistedThe Free Customer Chat Solution is a WordPress plugin designed to enhance customer service on your website. It features a customizable chat widget that can be integrated into your site, allowing for real-time communication with visitors. The plugin utilises artificial intelligence to suggest answers, which can help your team respond more efficiently.
This plugin is suitable for businesses looking to improve their customer service experience without incurring costs. However, it is important to note that the plugin is no longer maintained, which may affect its long-term usability and security.
Best for: This plugin is best for small to medium-sized businesses looking to enhance customer interaction on their website.
What it does well
- ✓Customizable chat widget for WordPress sites
- ✓Free mobile apps available for team members
- ✓AI-powered answer suggestions to save time
- ✓Automatically displays in the website's language
- ✓No cost to use
Where it falls short
- •No longer maintained, which may pose risks
- •Limited support due to lack of updates
Verdict
The Free Customer Chat Solution offers useful features for customer engagement but may not be reliable long-term due to its lack of maintenance.
From the developer
wpsonetel's own description of Free customer chat solution, lightly tidied.
Increase sales by making your business look more professional and approachable. An easy-to-use solution for your customer
service team.
- Customizable chat widget for your WordPress site
- Free mobile apps for your team
- Artificial Intelligence suggesting answers that your team member can forward to the customer and save time.
The chat widget is automatically shown in the language of the web site.
This plugin relies on Sonetel’s website chat service.
See Sonetel’s privacy policy
Plugin Status
This plugin is no longer maintained.
Tagged as
Alternatives
Other plugins for AI features.
WPForms
98The best WordPress contact form plugin. Drag & Drop form builder to create beautiful contact forms, paymen...
Free
5M+ installs 4.8★ (14,369)
Grow your organic traffic and AI visibility with powerful SEO tools, XML sitemaps, Schema automation, and buil...
Free
4M+ installs 4.8★ (7,496)
Translate WordPress with Google Translate multilanguage plugin using AI translation. Complete multilingual SEO...
Free
900k+ installs 4.9★ (4,950)
AIOSEO is the WordPress SEO plugin. Boost SEO rankings with AI SEO tools, schema, meta descriptions, XML sitem...
Free
2M+ installs 4.7★ (5,201)
Elementor Carousel, Mega Menu, Posts List/Slider, WooCommerce Widgets, Display Conditions, AI Abilities, Prema...
Free
600k+ installs 4.9★ (1,677)