WebEngage Feedback, Survey and Notification

With WebEngage you can do the following:

1. Get feedback from your customers. We make it easy for them to report issues or suggest ideas. And we make it easier for you by offering a nice management console to reply back, keep a track and anlayze all your data.

2. Collect customer insights by conducting in-site short surveys. You can run product feedback survey, customer satisfaction surveys, lead generation surveys etc. Analyze all the data using our powerful reporting and analytics modules.

3. Drive conversion and push sales on your website using our in-site notifications. You can use notifications to offer discount code, push a feature update message to all your visitors or announce a downtime on your website. You can target these messages at specific audiences on your website to create an effective campaign. We offer powerful analytics for each of your notifications including statistics like clickthrough rates, country wise distribution etc.

This is an offical WebEngage plugin which lets you embed the Javascript integration code in to your pages without editing templates. Install the plugin once. No need to change or write a single line of code to make it work. Ever!

Here’s a quick 2 minute explainer video: https://www.youtube.com/watch?v=5poyDyvHApw

More on WebEngage here – webengage.com

Features

• Places a customizable “Feedback” tab to your site – customize colors and placement.
• Receive unlimited feedback. Automatic screengrab of the page that a user submits the feedback on.
• Recieve email notifications. Reply to feedback via email or from your WebEngage dashboard.
• Mark feedback threads as resolved, open or unread.
• Create short surveys for all or particular pages on your site.
• Target these surveys on multiple parameters – visitor geography, site referrals, cookies, first-time-visitors etc.
• Collect responses for these surveys, view and download reports. See demographic distribution.
• Collect email subscription leads and push them to MailChimp.
• Display push notifications on your website.
• Target these notification messages at certain audience segments on your website.
• Get detailed stats on the performance of these push notifications including data like clickthrough rate etc.
• Works in all browsers (including IE6!).
• Non-blocking, high-performance code.

Details and product screenshots:

Feedback – webengage.com/feedback

Survey – webengage.com/survey

Notification – webengage.com/notification

Gallery – webengage.com/gallery

Localization

WebEngage is currently available in 42 languages – English, Albanian, Arabic, Azerbaijani, Bahasa (Indonesian), Bosnian, Bulgarian, Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Kazakh, Korean, Kurdish, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Uzbek and Vietnamese. If your language is missing, you can help us translate. There are just 30 odd phrases that need to be translated. Let us know if you are interested.

Demo

Take an online demo to get an idea of how the feedback tab, survey windows and notification messages will look on your website – demo.webengage.com

Read the full description on the official page →