WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Blazeo
A simple plugin to enable integration of the Blazeo Live Chat service on your website.
The facts
- Rating
- 5★ from 1
- Active installs
- 400+
- Price
- Free
- Last updated
- 10 Jan 2025
- Added
- Feb 2020
- Requires WP
- 4.1
- Tested up to
- WP 6.7.7
- Requires PHP
- 5.2.4
- Downloads
- 9,040
Our analysis
AI-assistedBlazeo is a WordPress plugin designed to provide a live chat service for websites. It connects users with trained live chat agents who can handle customer inquiries, allowing businesses to maintain focus on their core operations. The service operates 24/7, which can help capture leads outside of standard business hours.
To use Blazeo, you need a subscription to their service. The plugin facilitates communication between your website and Blazeo's servers to deliver the chat functionality. This setup is suitable for businesses looking to enhance customer engagement without dedicating internal resources to chat support.
Best for: This plugin is best for businesses that want to improve customer service through live chat without dedicating internal staff.
What it does well
- ✓Provides 24/7 live chat support
- ✓Utilises trained live chat agents
- ✓No minimum recurring charge or long-term contract
- ✓Easy to cancel without penalties
Where it falls short
- •Requires a subscription to the Blazeo service
- •Limited information on specific features
Verdict
Blazeo offers a straightforward solution for live chat support, but it requires a subscription to function. It may suit businesses looking for a cost-effective way to engage with customers outside regular hours.
From the developer
Razi Abbasi's own description of Blazeo, lightly tidied.
Blazeo provides a complete, turnkey chat service. We use our own industry-trained live chat agents and software platform to service chats. This means major cost savings as we eliminate the need to take your key employees away from their core responsibilities to handle chats or hire and train anyone to get started.
Blazeo has you covered 24/7. On average, 42 percent of leads converted via live chat occur after the typical business hours of 9 AM to 5 PM. Without around-the-clock coverage, you may be missing nearly half the leads you could be getting from your Live Chat provider.
Blazeo charges only for actual qualified leads that are sent to you. There is no minimum recurring charge or long-term contract making Blazeo easy to try. You can cancel our service at any time without any penalty.
For this plugin to work successfully, you should have a subscription to the Blazeo service.
Please note: Installing this plugin will make a call to Blazeo’s servers to retrieve and display the chat software.
Arbitrary section
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Tagged as
purpose
Live Chat & Support Desk
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