WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Tidio
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
The facts
- Rating
- 4.7★ from 396
- Active installs
- 70k+
- Price
- Free
- Last updated
- 16 Jun 2026
- Added
- Apr 2014
- Requires WP
- 4.7
- Tested up to
- WP 7.0.4
- Requires PHP
- 7.4
- Downloads
- 3,475,499
Our analysis
AI-assistedTidio is a live chat and AI chatbot plugin for WordPress that enables real-time communication with website visitors. It offers features such as automated customer support, lead generation, and sales tools through a user-friendly dashboard. Tidio aims to enhance customer satisfaction and streamline support processes with its AI capabilities and proactive messaging.
The plugin includes a responsive live chat widget, integration with WooCommerce, and the ability to manage conversations across multiple platforms like Facebook Messenger and Instagram. It is suitable for eCommerce sites and businesses looking to improve customer engagement and support efficiency.
Best for: This plugin is ideal for eCommerce sites and businesses focused on enhancing customer support and engagement.
What it does well
- ✓24/7 live chat support
- ✓Automates up to 70% of inquiries with AI
- ✓Responsive design for mobile and desktop
- ✓Integration with WooCommerce
- ✓Customizable chat widget
Where it falls short
- •Limited details on pricing options
- •No information on specific features beyond the description
Verdict
Tidio provides a comprehensive solution for live chat and AI support, making it a useful tool for businesses looking to improve customer interactions. However, details on pricing and specific features are not fully provided.
From the developer
Tytus Gołas's own description of Tidio, lightly tidied.
🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools
Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget.
With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention.
💬 Why Use Tidio Live Chat on Your WordPress Website?
✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed.
✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time.
✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices.
✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox.
🚀 Top Features of Tidio WordPress Live Chat Plugin
🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience.
🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI.
🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat.
🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates.
🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location.
🟢 Departments & Agent Routing – Route live chat messages to the right team instantly.
🟢 Smart Popups – Trigger proactive live chat messages based on user actions.
Tagged as
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