WPThumbs
Themes Plugins By purpose By industry Best-of lists Fix it guides
Free Plugin by botpenguin v1.5.4

BotPenguin

WordPress AI Chatbot with Live Chat & ChatGPT for your website. It automates Customer Support, Lead Generation, Bookings, Marketing, eCommerce, etc.

BotPenguin

The facts

Active installs
600+
Price
Free
Last updated
4 Jun 2026
Added
Sep 2019
Requires WP
4.2
Tested up to
WP 6.9.7
Requires PHP
7.4
Downloads
19,471

Our analysis

AI-assisted

BotPenguin is a WordPress plugin that provides a generative AI chatbot designed to automate customer interactions. It allows businesses to create customizable chatbots for various platforms, including websites and messaging apps, to engage with customers 24/7. The plugin is suitable for users without technical expertise, thanks to its no-code interface and drag-and-drop builder.

The plugin features live chat, lead generation, appointment booking, and customer support automation. It integrates with over 80 tools, making it versatile for different business needs, including sectors like healthcare, fitness, and e-learning.

Best for: Businesses looking to automate customer interactions and enhance engagement across multiple platforms.

What it does well

  • Generative AI capabilities for contextual conversations
  • Customizable chatbots with a no-code interface
  • Supports multiple integrations with popular tools
  • Live chat feature for real-time customer assistance
  • Drag-and-drop builder for easy customization

Where it falls short

  • Limited information on pricing plans and features
  • No published rating available

Verdict

BotPenguin offers a range of features for automating customer interactions, making it suitable for various businesses. However, the lack of detailed pricing and ratings may require further investigation before use.

From the developer

botpenguin's own description of BotPenguin, lightly tidied.

BotPenguin is a user-friendly AI-powered chatbot platform designed to automate customer interactions for businesses. It offers customizable chatbots for various platforms, including websites, WhatsApp, Instagram, Facebook Messenger, Telegram, MS Teams, Shopify, and WordPress.

With features like lead generation, appointment booking, and customer support automation, BotPenguin helps businesses engage with their customers 24/7. The platform supports multiple integrations and provides a no-code interface, making it accessible to users without any technical expertise.

50,000+ Users | 80+ Integrations | ChatGPT-4o Chatbot | 40+ Use Case Templates

Elevate your business with powerful features such as lead generation, appointment booking, customer support, marketing automation, and more. Build no-code AI chatbots effortlessly with Live Chat and ChatGPT Integration.

Take customer interactions to the next level with generative AI capabilities, such as website & data set scraping, contextual conversations, auto-language translation, FAQs file upload, and more. You can train your chatbot on your own data and instantly help visitors anytime.

You can make your WordPress chatbot more powerful by connecting it to 80 tools, including Salesforce, HubSpot, Google Calendar, SimplyBook, Zoho, GoHighLevel, Google Suite, and ChatGPT. The best part is connecting custom applications from your tech stack with BotPenguin.

BotPenguin is the best chatbot platform to create AI chatbot for WordPress & various other platforms, allowing you to reach your customers at every touch point.

WooCommerce | WhatsApp | Microsoft Teams | Telegram | Facebook | Instagram

You can use our AI chatbot for your diverse business use cases, such as Healthcare, Fitness, Skin Care, Apparel Stores, Entertainment, E-Learning, & more. It automates your business communications completely for higher engagement & revenue.

Plans:

  • Baby — Free
  • Little- starts at $15 a month or $150 for a year
  • King- starts at $50 a month or $500 for a year
  • Emperor(Contact)

Explore Pricing | Request a Demo | Access Documentation

Key Features

1. Generative AI Chatbot
BotPenguin offers chatbots for WordPress with ChatGPT integration. You can train your AI bot on websites & custom data sets, FAQ files, and previous interactions. It can also talk contextually based on chat history and make users feel valued.

2. Live Chat
Connect instantly with visitors. Real-time assistance enhances user experience, resolving queries promptly and fostering meaningful interactions on your WordPress site.

3. Drag-and-Drop Builder
Effortlessly design your chatbot interface and condition flow with drag-and-drop elements. Simplify customization, saving time and ensuring a seamless user experience for your WordPress website.

Read the full description on the official page →

Tagged as

Alternatives

Other plugins for customer support.

AI Engine

AI meets WordPress. Your site can now chat, write poetry, solve problems, and maybe make you coffee.

Free 100k+ installs 4.9★ (862)
GetGenie

AI powered SEO assistant & content writer with 40+ templates, chatbot, NLP keyword research, AEO, GEO, SEO...

Free 80k+ installs 4.8★ (118)
Chatway Live Chat

AI chatbot agent & human live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway...

Free 30k+ installs 5★ (752)
Tidio

Tidio

88

Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, genera...

Free 70k+ installs 4.7★ (396)