WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
Buttonizer is a WordPress plugin designed to enhance communication on your website through live chat, AI chatbots, and various contact buttons. It allows you to create unlimited floating buttons or interactive sticky menus, making it easier for visitors to reach out via chat, call, email, or SMS.
This plugin is suitable for website owners looking to improve customer engagement and support. It includes features like a popup library for marketing purposes and real-time visitor monitoring, though some advanced features may require a premium package.
Best for: Website owners seeking to enhance customer support and engagement through various communication tools.
What it does well
Where it falls short
Buttonizer offers a range of communication features that can benefit various types of websites. While it has solid free options, some functionalities may require a premium upgrade.
Buttonizer's own description of Buttonizer, lightly tidied.
Buttonizer is a powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! In addition to chat features, you can create Call, Email, SMS, & Contact buttons to increase conversions. Supports WhatsApp, Messenger, Live Chat, and 40+ other actions.
Watch the video below to see how easy it is to add the power of Live Chat and AI Chatbots to your website:
Buttonizer accounts get Formilla accounts integrated automatically. Both products are managed by the same team, so that means you get access to awesome features such as:
Unlimited Live Chats (free): Chat with your visitors while they’re on your website with our embedded widget; no need to send users to another browser tab!
Mobile Apps for iPhone, iPad, and Android Devices (free): Chat via your mobile device or tablet by using our iPhone/iPad or Android apps!
Desktop Apps for Windows & Mac machines (free): Chat via our dedicated desktop apps instead of our web dashboard to get online even faster.
Custom Branding, Colors, & Themes (free): Customize your chat widgets to match your site’s brand. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat!
Multi-Language Support and Custom Text (free): Customize the text of your chat button/widget in any language of your choice! Easily customize the English text or modify it to read in Spanish, Portuguese, Italian, French, Polish, Chinese, Indonesian, and many more!
Popup Library (free with tiered limits): Popup Library with dozens of professionally designed marketing popups. Multiple display types including lightbox/modals, corner widgets, and website bars. Announce a special sale, offer a coupon code, or market virtually anything to your visitors.
Real-time Visitor Monitoring: See the number of active visitors on your website in real-time, and initiate live chats with them. View the visitor’s country, recently viewed web pages, referring site (e.g. did they come from a Google search, etc.), are they new vs. returning, IP address, OS in use (Windows, Mac, iOS, Android, etc.), browser, and more. Live Chat visitor monitoring is a paid feature and comes with our Premium package.
A.I. Chatbots: A.I. Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to dramatically reduce support time. Chatbots can automatically respond to common visitor questions around the clock (paid feature add-on). Check out our ChatGPT Chatbots tutorial to learn more.
Custom Chatbots: Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! Chatbots can be added to any Premium package as a paid feature add-on. Check out our Custom Chatbots tutorial to learn more.
Proactive Chat: Enable proactive chat to trigger automatically after a defined number of seconds (Premium packages). You can also configure a chatbot to do the same, with even more control over the user flow. For example, a chatbot can proactively popup to engage visitors and qualify them as leads before speaking with a live agent. This works with multiple types of custom chatbots you can create for your business.
Mobile Ready Chat Widget: Live Chat widget has a responsive design that adapts to smartphones of any size.
Smart Messages: Automatically display custom messages to your visitors in various scenarios (Premium packages).
Canned (Saved) Replies: Use simple shortcuts to access saved replies to quickly respond to customers. Premium plans allow for unlimited Canned Replies and our free chat package allows for up to 5.
File Sharing: Allow site visitors and agents to securely share files during a chat (Professional package).
User/Agent is Typing a Message…: Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes live chat more enjoyable.
Desktop Notifications: Make sure you don’t miss any chats by enabling notifications to see an alert box every time you receive a chat.
Chat Broadcast: With Chat Broadcast, all your online chat agents are notified of an incoming chat and can accept or decline the chat based on their availability.
Chat Transfer: Transfer a chat back and forth with other online chat agents.
Advanced Customization: Formilla Live Chat software gives you the ability to customize the live chat button and location down to the pixel via Custom CSS (Premium packages).
Pre-chat Fields: Before visitors start a chat, require them to provide their contact info first.
Contacts Management: We’ll store your contacts in Formilla whenever you have a conversation, or receive one while offline.
Multiple Agents: Our Premium package starts with one live chat agent, and you can add additional live chat agents to support incoming conversations.
Offline Chats: Formilla Live Chat software automatically displays as an offline version of the chat box on your site when you’re unavailable to livechat.
Integrate with hundreds of apps using Zapier: Automatically post livechat transcripts to other apps via Zapier (e.g. Mailchimp, Salesforce, Pipedrive, Zendesk, etc.). Premium package option.
Conversation History: Search for a prior chat and assign it to another user of your Formilla Live Chat account.
Export Email Data: Formilla Live Chat software allows you to export your customers’ email addresses.
Visitor Technical Info: View visitor technical info during a live chat such as operating system, browser, screen resolution, etc.
Buttonizer is specially designed in creating easy, smart floating chat buttons. You can connect your visitors with WhatsApp or WhatsApp Business with ease. You can even create a WhatsApp Popup, work with multiple WhatsApp phone numbers (agents), manage opening and closing times and use page rules.
📱 Mobile: Navigates to WhatsApp Mobile App.
💻 Desktop: Navigates to WhatsApp Desktop App / Web WhatsApp page(web.whatsapp.com)
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