WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Chaport
Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.
The facts
- Rating
- 4★ from 4
- Active installs
- 2k+
- Price
- Free
- Last updated
- 28 May 2026
- Added
- Jan 2018
- Requires WP
- 2.8
- Tested up to
- WP 6.9.7
- Requires PHP
- 5.2
- Downloads
- 41,557
Our analysis
AI-assistedChaport is a live chat and chatbot plugin for WordPress that facilitates communication with website visitors. It offers real-time messaging, chat automation, and multi-channel support, allowing you to engage with customers through various platforms such as live chat, Facebook, and email.
This plugin is suitable for teams looking to enhance customer support and streamline communication. It includes features for lead generation, workflow automation, and improved customer experience, making it a practical choice for businesses aiming to provide timely assistance and build customer loyalty.
Best for: This plugin suits businesses seeking to improve customer communication and support.
What it does well
- ✓Supports live chat and chatbots for customer communication
- ✓Multi-channel messaging including Facebook and email
- ✓Automated replies for 24/7 availability
- ✓Lead generation through targeted auto-invitations
- ✓Integrates with existing tools via API or Zapier
Where it falls short
- •Limited information on specific features and capabilities
Verdict
Chaport offers a solid solution for live chat and chatbot needs, but more detailed information on features would be beneficial.
From the developer
Chaport Live Chat's own description of Chaport, lightly tidied.
Chaport is a modern live chat and chatbot solution designed to help you communicate with your website visitors easily and effectively. It combines real-time messaging, chat automation, multi-channel support, and powerful operator tools in a clean, intuitive interface.
More than 30,000 teams worldwide use Chaport to improve customer communication and streamline support, and the product is well-rated on platforms such as Capterra and G2.
24/7 customer support
Provide timely assistance using live chat and chatbots. Automated replies help you stay available around the clock, while operators can step in whenever human interaction is needed.
Multi-channel communication
Handle all incoming messages in one place. Let your customers reach you through their preferred communication channel — whether it’s live chat, Facebook, Telegram, Viber, or email.
Improved customer experience
Deliver consistent, high-quality support using a combination of live chat and chatbots. Chatbots help with routine questions, reduce operator workload, and free your team to focus on more complex requests.
Lead generation & qualification
Engage visitors with targeted auto-invitations based on specified rules. Collect essential contact details using a pre-chat form or request them during a chatbot conversation. Start meaningful conversations with visitors who show interest and convert them into leads.
Increased sales
Reach out to customers at key moments — for example, on the checkout page — using automated messages. Assist them in completing their purchase via live chat or allow your chatbot to guide them through common questions.
Workflow automation
Connect Chaport to your existing tools via API or Zapier. Automatically transfer collected data to your CRM, email service, task manager, or any other system you use.
Reliable customer communication
Quality support is an essential part of a great customer experience. When customers receive timely and helpful assistance, they are more likely to stay with your business and recommend it to others. Live chat and chatbots help you provide fast, high-quality support, build trust, and strengthen customer loyalty.
Tagged as
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