WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Chative Live chat and Chatbot
Chat & sell directly on your store with AI and automation.
The facts
- Rating
- 4.3★ from 6
- Active installs
- 50+
- Price
- Free
- Last updated
- 7 Jan 2025
- Added
- Apr 2022
- Requires WP
- 2.7
- Tested up to
- WP 6.7.7
- Requires PHP
- 5.6
- Downloads
- 3,952
Our analysis
AI-assistedChative Live Chat and Chatbot is a WordPress plugin designed for businesses to engage with customers through live chat across multiple websites and social media platforms. It allows you to add a customizable chat widget to your site, helping to reduce bounce rates and encourage visitor interaction.
The plugin includes features such as automated responses with an AI Assistant, performance reports on customer interactions, and customer segmentation for targeted marketing. It is suitable for businesses looking to enhance customer support and improve sales conversion rates.
Best for: This plugin is best for businesses aiming to improve customer engagement and support on their websites.
What it does well
- ✓Integrates live chat functionality into WordPress sites
- ✓Customizable chat widget to align with brand identity
- ✓Automates repetitive tasks with AI Assistant
- ✓Provides performance reports on chat interactions
- ✓Facilitates customer segmentation for targeted campaigns
Where it falls short
- •Limited information on specific features and capabilities
- •No details on support or documentation availability
Verdict
Chative Live Chat and Chatbot offers useful features for enhancing customer interaction, though details on support and specific functionalities are limited.
From the developer
Chative - Live chat and Chatbot's own description of Chative Live chat and Chatbot, lightly tidied.
Chative is a messaging platform that allows businesses to interact with customers across multiple websites and social media outlets while seamlessly gathering all conversations in one place
Install live chat to your WordPress site instantly
Add a live chat widget to your website. Freely customize to increase your brand identity. Reduce bounce rate, and encourage visitors to stay connected with you.
Convert visitors to paid customers
You have all the information you need to deliver a personalized shopping experience, increasing satisfaction and driving repeated purchases.
Attract customers right on your website
Easily set up a popup chat to actively engage with visitors, greet and interact with them in real time.
Measure your business performance to improve your customer service
Easily understand your customer’s needs and behavior with reports about chat volume, response time, what they usually talk about, team performance, etc.
Automate your support and sale process with AI Assistant
Seamlessly collaborate with AI Assistant during the conversation. Automate repetitive tasks such as giving a product tour, answering FAQs, offering discount codes, collecting info, etc.
Segment customers for effective retarget campaigns
Capture and manage customer data such as their last order, their favorite items, their requirements,… right inside the inbox.
Chative aims to help your business optimize the support workflow and increase customer experience at once. Instead of spending all day supporting customers, your staff can now automate common questions, and repeated processes, so that you can focus more on building customer relationships and achieving sales goals.
Tagged as
feature
AI-Powered
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