WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Chatnox Live Chat Plugin
Used by over 35000+ businesses world-wide, Chatnox is a popular Live Chat software. Try Live Chat for free!
The facts
- Rating
- 4.6★ from 7
- Active installs
- 60+
- Price
- Free
- Last updated
- 29 Jul 2019
- Added
- Oct 2014
- Requires WP
- 3.3.1
- Tested up to
- WP 5.2.26
- Downloads
- 17,407
Our analysis
AI-assistedChatnox Live Chat Plugin is a WordPress plugin that adds a live chat widget to your site, allowing you to interact with visitors in real-time. It offers features such as proactive messaging, visitor tracking, and customizable chat options. This plugin is suitable for businesses looking to enhance customer engagement and support through live chat functionality.
The plugin includes a free plan that allows for two operators and up to 20 chats per month, while paid plans provide additional features and higher limits. Users can also manage chats through mobile devices and receive offline messages via email when operators are unavailable.
Best for: This plugin suits businesses looking to improve customer interaction through live chat on their WordPress sites.
What it does well
- ✓Real-time visitor tracking
- ✓Proactive live chat messaging
- ✓Customizable chat widget
- ✓Mobile chat support via IM integration
- ✓Offline messaging system
Where it falls short
- •Limited to 20 chats per month on the free plan
- •Last updated in July 2019
- •Directory score of 45/100 indicates potential issues
Verdict
Chatnox Live Chat Plugin offers essential live chat features for WordPress users, though its free plan has limitations and the last update was in 2019.
From the developer
ChatNox Live Chat's own description of Chatnox Live Chat Plugin, lightly tidied.
Chatnox is a Super Easy live chat software that adds a beautiful live-chat widget to WordPress. Add live chat and increase your sales by 44%.
2019 Live Chat Unlimited Plan Offer
Now get Chatnox for only $99.99 for 5 users in our unlimited plan! Chat with us on our website today!
Free Live Chat Plan
Sign-up for a FREE Plan an get a two operator account with 20 chats per month.
Live Chat Features
- Real-Time Visitor Tracking The real-time visitor tracking feature shows you a live list of visitors on your website.
- Proactive Live Chat Proactive Live chat messages allows you to automatically push targeted messages to your website visitors.
- Customizable Live Chat widget Chatnox allows you total flexibility to customize your live chat widget.
- Take Chats on Mobile With our IM integration with Trillian app on both iOS and Android, you can take chats on your mobile phone.
- Offline Live Chat Messaging The offline messaging system automatically kicks in when all your operators are logged out. A form is automatically displayed to your website visitor and all requests are sent to you as an email message.
- Transfer Files & Attachments Send and receive files during a chat. Use this feature to send quotes, brochures etc when your visitor requests you.
- Add Social Networks Add your Facebook and Twitter links to your Chatnox live chat widget. This allows your website visitors to like your Facebook page or follow you on Twitter.
- Integrate with Google Analytics Fetch website visitor stats directly from your Google Analytics account and compare your chat statistics.
More Live Chat Features
- Block Unwanted Chats
- Pre-defined replies.
- Chat transcripts to e-mail.
- Chat preview while visitor is typing.
- HTTPs secured chats trunk.
- Live chat departments.
- Allow your visitors to rate your live chats.
- Transfer chats between agents
- Upload your own display pictures or choose from our profile avatars.
- Awesome support.
- 99.99% Uptime Guarantee ensures your live chat system is never down.
- Integrations available for other third party services like Zendesk and Helpscout.
- Translate live chats automatically with our Google Translate Integration
Usage
After installing and configuring the plugin, you simply need to login to the ChatNox chat panel and start conversations with your website visitors.
Our paid plans also let you take chats on your mobile via IM integration.
When you are offline, ChatNox takes offline-messages for you and send them via email.
Tagged as
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