WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Cresta Help Chat
Allow your users and customers to contact you via WhatsApp with a single click.
The facts
- Rating
- 5★ from 15
- Active installs
- 10k+
- Price
- Free
- Last updated
- 12 Dec 2025
- Added
- Jan 2018
- Requires WP
- 4.2
- Tested up to
- WP 6.9.7
- Downloads
- 254,749
Our analysis
AI-assistedCresta Help Chat is a WordPress plugin that enables users to contact you via WhatsApp through a button on your site. The button can be placed at the bottom right of the page or embedded within posts and pages using a shortcode.
This plugin is suitable for websites that want to enhance customer communication, particularly in the dating and matchmaking sectors, as well as e-commerce sites using WooCommerce. It allows for direct messaging through WhatsApp, making it easier for users to reach out for help or support.
Best for: Websites looking to improve customer support through WhatsApp messaging.
What it does well
- ✓Allows users to contact via WhatsApp with a single click
- ✓Floating button can be positioned at the bottom right of the site
- ✓Shortcode available for embedding in posts and pages
- ✓Compatible with WooCommerce and WPML
- ✓Free to use from the WordPress.org directory
Where it falls short
- •Limited feature set compared to the pro version
- •No detailed information on specific functionalities
Verdict
Cresta Help Chat provides a straightforward way to facilitate WhatsApp communication on your site. It is particularly useful for businesses that rely on customer interaction.
From the developer
CrestaProject's own description of Cresta Help Chat, lightly tidied.
With Cresta Help Chat you can allow your users or customers to contact you via WhatsApp simply by clicking on a button. Users may contact you directly in private messages on your WhatsApp number and continue the conversation on WhatsApp web or WhatsApp application (from mobile).
You can use the floating button which is positioned at the bottom right of the site or a button inside post or pages using the [cresta-help-chat text=”Need Help?” icon=”yes” position=”top”] shortcode.
Cresta WhatsApp Chat is compatible with WooCommerce and WPML.
Some features
- Add the button to open WhatsApp Chat at bottom right of your site
- Use the shortcode [cresta-help-chat] to add the WhatsApp button in your posts, pages or custom post type
- Choose which pages to show the WhatsApp Chat button
- Mobile version: click the button and automatically open the WhatsApp App (if installed)
- and more…
PRO version features
- Change position of the box button
- Change colors of the box button
- Add tooltip on the box button
- Change box size
- WhatsApp widget
- Different Animations
- and much more…
Tagged as
industry
Dating & Matchmaking
purpose
WhatsApp & Messaging
Alternatives
Other plugins for messaging channels.
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