Withdrawal Button

Withdrawal Button - EasyReturn is a WooCommerce plugin that allows you to add a withdrawal button fully compliant with the requirements of Directive 2023/2673.

The plugin enables your customers to easily withdraw from a purchase directly in the store - no paper forms, no manual return handling, and no confusion.

Trusted by 2,200+ e-commerce stores
Behind the plugin is a team of returns logistics experts who have implemented solutions in over 2,200 e-commerce stores, including brands such as Decathlon, Media Markt, Tchibo, Tatuum, and Kazar. This experience translates into:

• proven, real-world workflows
• features used by thousands of e-commerce stores
• a solution designed for everyday operations

Easy Return transforms a legal obligation into an intuitive and user-friendly experience that:

• increases customer trust,
• reduces inquiries to customer support,
• allows you to maintain full control over returns.

Key plugin features required by EU Directive 2023/2673

• 📝 Withdrawal Button – allows customers to quickly and easily start the withdrawal process.
• ✅ Two-step withdrawal process with decision confirmation - provides an extra confirmation step to minimize the risk of accidental withdrawal submissions.
• 👤 Guest support without login - allows customers to make a withdrawal for purchases made as a guest, without logging in or having an account, using just the order number and email address.
• 📦 Full and partial withdrawals - allows withdrawing from the entire order or selected products, according to the user’s needs.
• 📧 Automatic confirmation of withdrawal submission - immediately notifies both the customer and the store by email that the withdrawal request has been received.

Withdrawal Button - EasyReturn:

For the store: instantly adapts your store to the requirements of EU Directive 2023/2673 in a seamless and integrated way – the entire withdrawal process takes place within the store, without any additional external tools.

For the consumer: convenient and intuitive withdrawal from a purchase, including without logging in, providing an excellent customer experience.

Withdrawal Button – EasyReturn makes the withdrawal process simple, secure, and customer-friendly, while giving you full control over returns and ensuring legal compliance.

Designed for real-world store operations

Full range of features of the Withdrawal Button – EasyReturn plugin

👁️ Visibility of the withdrawal feature in compliance with Directive 2023/2673
The plugin automatically adds a withdrawal button in key locations – on the order details page, in the footer, and on the return policy page you specify – ensuring it is always easily accessible to the customer. This keeps the process legally compliant and improves user convenience.

ℹ️ Informational widget – fewer customer support inquiries
A simple visual step-by-step widget shows how the withdrawal and return process works in your store. You can place it on any store page – it provides customers with all necessary information, clears up doubts, and reduces the workload of your customer support team.

Read the full description on the official page →