WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Social Intents
AI Chatbot & Live Chat plugin for WordPress. Chat with visitors using ChatGPT, Claude, Gemini, Slack, Teams, and Google Chat.
The facts
- Rating
- 3.3★ from 7
- Active installs
- 400+
- Price
- Free
- Last updated
- 3 Jun 2025
- Added
- Oct 2014
- Requires WP
- 3.6
- Tested up to
- WP 6.8.8
- Requires PHP
- 7.2
- Downloads
- 68,143
Our analysis
AI-assistedSocial Intents – Live Chat is a WordPress plugin designed to enhance customer engagement through live chat and AI chatbot functionalities. It allows you to embed AI-powered chatbots, including those powered by ChatGPT, Claude, and Gemini, directly on your site, enabling real-time communication with visitors via popular collaboration tools like Microsoft Teams, Slack, Google Chat, and Zoom.
The plugin is suitable for businesses looking to automate support requests, qualify leads, and provide 24/7 customer service. It features easy setup, customizable chat widgets, and the ability to train chatbots on your website content, making it ideal for customer support, pre-sales inquiries, and internal helpdesks.
Best for: This plugin is best for businesses needing efficient customer support and engagement solutions.
What it does well
- ✓Integrates with Microsoft Teams, Slack, Google Chat, and Zoom
- ✓AI chatbot powered by ChatGPT, Claude, and Gemini
- ✓Easy setup with no coding required
- ✓Customizable chat widget
- ✓GDPR-compliant and secure
Where it falls short
- •Limited information on specific features and performance
- •Mixed user ratings may indicate varying experiences
Verdict
Social Intents – Live Chat offers a range of features for enhancing customer interaction, but potential users should consider the mixed ratings and limited details on performance.
From the developer
socialintents's own description of Social Intents, lightly tidied.
Boost customer engagement and reduce support costs with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.
Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.
With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24/7 customer service—all from inside your favorite workplace tools.
✨ Key Benefits
– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini
– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom
– Train your chatbot on your content instantly (URLs, docs, knowledge base)
– Increase conversions with proactive chat and custom triggers
– No coding required – setup takes less than 1 minute
– GDPR-compliant, secure, and scalable
Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.
Try it FREE at socialintents.com
Features
- AI Chatbot with ChatGPT, Claude, and Gemini integrations
- Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex
- Train chatbot using your website or knowledge base
- Fully customizable chat widget (colors, text, branding)
- Offline and online support modes
- Multi-language support
- Unlimited agents on all plans
- Unlimited monthly chat sessions
- Configurable pre-sales and contact forms
- Mobile and desktop push notifications
- Custom schedules and working hours
- Custom CSS support
- Secure and fast – no extra server load
- Works with WordPress caching plugins
- 14-day free trial included – no credit card required
Tagged as
Alternatives
Other plugins for customer support.
AI Engine
92AI meets WordPress. Your site can now chat, write poetry, solve problems, and maybe make you coffee.
Free
100k+ installs 4.9★ (862)
GetGenie
91AI powered SEO assistant & content writer with 40+ templates, chatbot, NLP keyword research, AEO, GEO, SEO...
Free
80k+ installs 4.8★ (118)
AI chatbot agent & human live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway...
Free
30k+ installs 5★ (752)
Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
Free
100k+ installs 4.6★ (821)
Tidio
88Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, genera...
Free
70k+ installs 4.7★ (396)