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Free Plugin by Olark Live Chat v1.0.10

Olark Live Chat

Live chat for WordPress and WooCommerce. Add Olark live chat to your WordPress and make your business human.

Olark Live Chat

The facts

Rating
2.5★ from 2
Active installs
1k+
Price
Free
Last updated
25 Sep 2025
Added
May 2017
Requires WP
3.1
Tested up to
WP 6.8.8
Requires PHP
4.3
Downloads
46,041

Our analysis

AI-assisted

Olark Live Chat is a WordPress plugin designed to facilitate real-time communication between businesses and their customers through live chat. It aims to help increase customer loyalty, sales, and overall engagement by allowing users to interact directly with visitors on their website.

The plugin is straightforward to install and use, making it suitable for businesses that may not have extensive technical expertise. It offers features such as chat customization, chat transcript management, and integration with various popular tools, making it a practical option for those looking to enhance customer support and engagement.

Best for: Businesses seeking to improve customer interaction and support on their website.

What it does well

  • Easy to install and use
  • Customizable chatbox appearance
  • Integrates with popular tools
  • Allows real-time customer engagement
  • Supports chat transcript management

Where it falls short

  • Limited information on specific features
  • Only two ratings with a moderate score

Verdict

Olark Live Chat offers a simple solution for businesses wanting to engage with customers through live chat. However, potential users should consider the limited feedback and moderate rating before installation.

From the developer

Olark Live Chat's own description of Olark Live Chat, lightly tidied.

Why Olark Live Chat for Businesses?

79% of businesses say live chat increased their customer loyalty, sales, and revenue. Grow your business quickly and effectively with Olark live chat for WordPress, the most user-friendly chat integration around!

You don’t have to take our word for it though. Here’s how one of our customers on WordPress described his experience:

“We chose Olark due to how easy it was to install and get my less than tech-savvy team effective at using it. We have won some very large opportunities through live chat. It’s clear that there is a segment of customers we want to do business with that prefer live chat….”

Christopher Dunkin, General Manager of Portable Air (See the story)

Olark’s WordPress chat plugin takes just seconds to add to your website, so you can start talking to customers right away. We’ve also built Olark to be very fast to learn. You got this, seriously!

Not only that, but everything you do in Olark integrates directly into many other popular tools that you already use, from CRM and email to e-commerce and analytics. Try out Olark for mobile too, now in Beta!

Our WordPress chat tool also lets you customize your chatbox appearance, create rules and shortcuts for efficient chatting, save and search your chat transcripts, and much more.

Whether you’re looking to

it’s easy to get results with Olark’s chat widget. To try it out, you can get started with a free 14-day live chat trial
here
. Then follow the quick steps in our integration guide and you’re good to go!

Our customers love the fast install and Olark’s simple but powerful features:

“We’ve sold quite a lot through Olark. I like its simplicity. It lets us have direct contact, with no filters in between.” – Robert Grubstad, owner of Audio Concept

“In our research for chat partner plug-ins, Olark seemed to be the most user-friendly and, of course, the plug-and-play with WordPress made a lot of sense for us.” – Dana Stafford, president of Regional Access

Read more experiences from our WordPress customers and WooCommerce-specific customers.

Features

Whatever your business goal, Olark has the simple, functional live chat features to help you get there. Start a conversation with anyone browsing your website, and use core features to listen, learn, and improve.

Engage customers in real time:

Read the full description on the official page →

Tagged as

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