Live Chat & AI Chatbot

The Live Chat + AI Chatbot That Actually Knows Your Store

Most chatbots give generic answers. onWebChat plugs straight into your WooCommerce store, learns your entire product catalog automatically, and answers real order status questions with live data. The result: a chat widget that works like a trained sales and support agent, 24 hours a day, even while you sleep.

And if you don’t run a store? onWebChat is a full-featured live chat for any WordPress site: services, agencies, blogs, SaaS. Real-time visitor monitoring, chat triggers, mobile apps, the works.

🎁 Start Free: Sign up today and get a 1-month free trial of the Pro AI Plan plus 50 free AI bot credits. No credit card required. See all plans →

🛒 Your Products, Synced Automatically

Enable product sync once, and your AI chatbot learns your whole catalog: names, descriptions, prices, stock status, brands, sizes, colors and other attributes.

• Zero maintenance: products sync the moment you add, edit or delete them
• Real-time stock sync: the AI never recommends something that’s out of stock
• Built for big stores: pick which categories to sync, up to 15,000 products
• Accurate answers with links: “Do you have this in blue?” gets a real answer and a direct link to the product page

No manual training. No copy-paste. No CSV uploads.

📦 “Where Is My Order?” Answered Instantly (New)

This is the feature your support inbox has been waiting for. When a shopper asks about their order, the AI chatbot replies in seconds with live WooCommerce data: current status, shipping method, and the order timeline with tracking updates.

Even better: signed-in customers don’t need to type an order number at all. The plugin securely confirms who they are, and the chatbot simply lists their recent orders and answers.

• Fewer repetitive “where is my package?” tickets for your team
• Instant, accurate answers for customers, at 3 PM or 3 AM
• Identity is verified securely before any order detail is shared

💬 Live Chat That Turns Visitors into Customers

The AI handles the routine questions. You close the sales.

• Real-time visitor monitoring: see who is on your site, which page they are reading, and where they are from
• Chat triggers: automatically invite hesitating visitors to chat, at exactly the right moment
• Typing preview: see what visitors are typing before they hit send, and prepare your answer
• Mobile apps: answer chats from anywhere with the iOS and Android apps

Key Features

Read the full description on the official page →