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CWILL

Free Plan Available. Order Tracking, Shipment Tracking. The best WooCommerce Order Tracker for Track Order Status & Delivery Notifications

CWILL

The facts

Rating
4.9★ from 533
Active installs
7k+
Price
Free
Last updated
7 Aug 2026
Added
Oct 2021
Requires WP
5.8
Tested up to
WP 7.0.4
Requires PHP
7.2
Downloads
244,739

Our analysis

AI-assisted

CWILL (formerly ParcelPanel) is a WordPress plugin designed for WooCommerce merchants to manage shipment tracking effectively. It allows customers to track their orders easily, reducing the number of support tickets related to order inquiries. The plugin provides a branded tracking page and supports over 1,500 carriers, ensuring a smooth post-purchase experience.

This plugin is suitable for WooCommerce store owners looking to enhance customer satisfaction by providing real-time tracking information. It is particularly useful for those who want to streamline the order tracking process and reduce the workload associated with customer inquiries about shipments.

Best for: WooCommerce merchants wanting to improve their order tracking capabilities.

What it does well

  • Free to use with a plan for 20 orders/month
  • Supports over 1,500 carriers
  • Provides a branded tracking page
  • Real-time sync and tracking
  • Fully GDPR compliant

Where it falls short

  • Limited to 20 orders per month on the free plan
  • Additional features may require a paid version

Verdict

CWILL offers a practical solution for order tracking in WooCommerce, making it a valuable tool for enhancing customer experience. However, the free plan has limitations that may not suit all businesses.

From the developer

CWILL Order Tracking Development Team's own description of CWILL, lightly tidied.

CWILL (Formerly ParcelPanel) Shipment Tracking for WooCommerce – best Order Tracking plugin in WordPress 💪

“Where is my order?”(WISMO) is the biggest concern of your customers. We created CWILL (formerly ParcelPanel) Shipment Tracking, the ultimate tracking plugin for WordPress, to help WooCommerce merchants get access to the order tracker, improving customer satisfaction and driving more sales by providing the best post-purchase experience.

Free plan still available ✨

  • Since our initial launch in 2021, CWILL (formerly ParcelPanel) Tracking has remained 100% FREE up to the present day. However, due to the continuous increase of various costs, we have decided to launch the paid version V3.6 starting in Sept, 2023.
  • Free plan Including:
    • 20 orders/month, and provides unlimited order lookups
    • Access to 1,500+ carriers
    • Real-time sync & tracking
    • Branded tracking page

    🥳 Limited Time Hidden Benefit: 50% discount for new users on monthly plans for the first month!

    Help Center | Website | Support Forum

    Fully GDPR ready

    CWILL (formerly ParcelPanel) Tracking is fully GDPR compliant, so you can be confident that your customers’ data is being collected and used in a responsible way. Learn more about our Privacy Policy.

    Why do you need an order tracking plugin for WooCommerce?

    • More than 5% support tickets for order tracking
      If too many support tickets are about WISMO, then you’re experiencing order tracking and shipment tracking issues. Manually tracking shipments leads to high costs due to repetitive tasks.

    • Your customers are jumping through hoops
      Tracking orders and knowing estimated delivery dates should be effortless for customers. Customers often face difficulty manually inputting tracking numbers into third-party tracking sites and find no information available until shipments start. This can lead to a disappointing tracking experience and lost sales due to decreased customer excitement about their orders.

    • Consistent brand experience is being challenged
      Before purchase, you control the customer experience. However, after ordering, shipment tracking is handled by a third-party carrier. Problems like a poorly designed tracking page or loading issues can harm your brand.

    Why CWILL (formerly Parcel Panel) Order Tracking for WooCommerce?

    • CWILL (formerly Parcel Panel) Order Tracking can solve all the above shipment tracking and tracking issues and even bring in additional revenue.
    • We’ve been focused on parcel tracking for years, provides advanced shipment tracking, and make sure accurate results for track orders, better than AST (Advanced Shipment Tracking), Trackship, 17track, Aftership, TrackingMore, Yith, Orders tracking, covering 1,500+ carriers worldwide including USPS, Cainiao, Royal Mail, YunExpress, 4PX, YANWEN, etc.
    • Perhaps we may not yet be as renowned as those well-known plugins on WordPress, such as Elementor, Yoast SEO, Rank Math SEO, Popup Builder, or the essential WordPress plugins like Contact Form, Classic Editor, Akismet Anti-Spam: Spam Protection, Jetpack, WP Mail SMTP, nor do we fall under the trendy categories like SEO, Email Marketing, Translate, Popup, or Google Analytics. However, our brand is built on being the top eCommerce tracking solution, dedicated to providing the best post-purchase experience for your customers with our ultimate product and service approach.
    • Our team believes in efficiency and doing what’s right. We’re here to help merchants with order tracking challenges.
    • Discover our exclusive order tracking features and understand why CWILL (formerly ParcelPanel) shipment tracking is possibly the best WooCommerce tracking plugin.

    Working Principle

    Streamlined Order Fulfillment Workflow

    CWILL (formerly ParcelPanel) Tracking offers features to optimize your order fulfillment process, tailored to meet various merchant requirements.

    • CWILL (formerly Parcel Panel) Shipment Tracking enables you to add [Partially Shipped], [Shipped], and [Delivered] order statuses, aligning seamlessly with your store’s workflow.
    • Automation – CWILL (formerly ParcelPanel) tracking support automatic switching of order status after all shipments reach the ‘Delivered’ status to reduce repetitive tasks.

    Read the full description on the official page →

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