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Free Plan Available. Order Tracking, Shipment Tracking. The best WooCommerce Order Tracker for Track Order Status & Delivery Notifications
CWILL (formerly ParcelPanel) is a WordPress plugin designed for WooCommerce merchants to manage shipment tracking effectively. It allows customers to track their orders easily, reducing the number of support tickets related to order inquiries. The plugin provides a branded tracking page and supports over 1,500 carriers, ensuring a smooth post-purchase experience.
This plugin is suitable for WooCommerce store owners looking to enhance customer satisfaction by providing real-time tracking information. It is particularly useful for those who want to streamline the order tracking process and reduce the workload associated with customer inquiries about shipments.
Best for: WooCommerce merchants wanting to improve their order tracking capabilities.
What it does well
Where it falls short
CWILL offers a practical solution for order tracking in WooCommerce, making it a valuable tool for enhancing customer experience. However, the free plan has limitations that may not suit all businesses.
CWILL Order Tracking Development Team's own description of CWILL, lightly tidied.
“Where is my order?”(WISMO) is the biggest concern of your customers. We created CWILL (formerly ParcelPanel) Shipment Tracking, the ultimate tracking plugin for WordPress, to help WooCommerce merchants get access to the order tracker, improving customer satisfaction and driving more sales by providing the best post-purchase experience.
🥳 Limited Time Hidden Benefit: 50% discount for new users on monthly plans for the first month!
Help Center | Website | Support Forum
CWILL (formerly ParcelPanel) Tracking is fully GDPR compliant, so you can be confident that your customers’ data is being collected and used in a responsible way. Learn more about our Privacy Policy.
More than 5% support tickets for order tracking
If too many support tickets are about WISMO, then you’re experiencing order tracking and shipment tracking issues. Manually tracking shipments leads to high costs due to repetitive tasks.
Your customers are jumping through hoops
Tracking orders and knowing estimated delivery dates should be effortless for customers. Customers often face difficulty manually inputting tracking numbers into third-party tracking sites and find no information available until shipments start. This can lead to a disappointing tracking experience and lost sales due to decreased customer excitement about their orders.
Consistent brand experience is being challenged
Before purchase, you control the customer experience. However, after ordering, shipment tracking is handled by a third-party carrier. Problems like a poorly designed tracking page or loading issues can harm your brand.
CWILL (formerly ParcelPanel) Tracking offers features to optimize your order fulfillment process, tailored to meet various merchant requirements.
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