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Free Plugin by Provide Support, LLC v5.0.1

Provide Support Live Chat

Live Chat by Provide Support plugin for WordPress. Make one more step to excellent customer service.

Provide Support Live Chat

The facts

Rating
4.3★ from 8
Active installs
200+
Price
Free
Last updated
22 Dec 2025
Added
Sep 2013
Requires WP
5.8
Tested up to
WP 6.9.7
Requires PHP
7.4
Downloads
37,011

Our analysis

AI-assisted

Provide Support Live Chat is a WordPress plugin designed to facilitate customer support through live chat. It allows you to assist customers instantly, monitor their activity on your website, and receive messages even when offline. The integration process is straightforward, requiring minimal effort to install and connect to your live chat account.

This plugin is suitable for businesses looking to enhance customer engagement and support. It offers features such as a customizable chat button, the ability to monitor website activity, and options to display the chat on specific pages or posts.

Best for: This plugin is best for businesses seeking to improve customer support and engagement on their websites.

What it does well

  • Easy integration with WordPress websites
  • Customizable chat button and icon options
  • Ability to monitor website visitors
  • Supports offline message reception
  • No additional implementation costs

Where it falls short

  • Limited information on advanced features
  • No specific details on support options

Verdict

Provide Support Live Chat offers a straightforward solution for live customer assistance. It may suit those looking for basic chat functionalities without complex setup requirements.

From the developer

Provide Support, LLC's own description of Provide Support Live Chat, lightly tidied.

Provide Support Live Chat is a powerful tool for customer support. It allows offering your customers instant assistance via live chat, monitor and navigate them through your website, and receive their messages even when you are offline.

Provide Support Live Chat can be easily integrated with WordPress websites with help of live chat plugin for WordPress. Integration process will take a couple of minutes and will require minimum efforts. It’s a simple matter of installing, activating and connecting with your live chat account.

You’ll be able to create a new live chat account straight from the plugin or connect the plugin to your existing account.

Provide Support plugin for WordPress allows you to…

  • Show you chat button at a fixed position in a browser window, according to your live chat account settings
  • Use custom images hosted on your server as your chat icon
  • Show a text live chat link instead of a graphics one
  • Choose which pages and posts the live chat button should be displayed at
  • Monitor your whole website and proactively invite visitors to join live chat session, no matter how many pages contain the live chat button

How will you benefit from using Provide Support Live Chat software

  • No additional implementation costs on your WordPress website
  • Live chat is an effective marketing solution for boosting sales
  • Live chat increases your customers’ trust and loyalty
  • Ability of multitasking for your agents will cut down customer support costs
  • Live chat increases website integrity and customer engagement

Check our video tutorials to get more information about our system and live chat plugin installation:

About Provide Support

Provide Support has been offering cutting edge communication technology since 2003 and has proven to be the one of the most reliable Live Chat vendors on the market. Provide Support’s team is striving to offer you most intuitive and easy-to-use customer support software. And our own support team is at your service 24/7.

Read the full description on the official page →

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