WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
SendPulse
Free live chat and chatbot plugin by SendPulse. Add live chats to your website to engage your site visitors and help solve their issues in real time.
The facts
- Active installs
- 100+
- Price
- Free
- Last updated
- 25 May 2026
- Added
- Feb 2024
- Requires WP
- 5.7
- Tested up to
- WP 7.0.4
- Requires PHP
- 8.0
- Downloads
- 4,218
Our analysis
AI-assistedSendPulse – Live Chat and Chatbot is a WordPress plugin that enables real-time communication between website visitors and support agents or chatbots. It allows you to create automated chat flows to engage users, answer questions, and facilitate purchases directly within the chat interface.
The plugin includes features such as ChatGPT integration, autoreplies, and a mobile app for Android and iOS, enabling you to interact with customers even when away from your computer. It is suitable for websites looking to enhance customer support and engagement through live chat functionality.
Best for: This plugin is best for websites aiming to improve customer support and engagement through live chat.
What it does well
- ✓Free live chat and chatbot plugin
- ✓Automated flows for user engagement
- ✓ChatGPT integration for enhanced responses
- ✓Mobile app for Android and iOS
- ✓Supports real-time communication with visitors
Where it falls short
- •Limited information on user ratings
- •Active installs are relatively low
- •No recent updates beyond May 2026
Verdict
SendPulse – Live Chat and Chatbot provides essential live chat features for WordPress users, though it may lack extensive user feedback and recent updates.
From the developer
SendPulse's own description of SendPulse, lightly tidied.
Free live chat and chatbot plugin by SendPulse helps you communicate with users on your website to motivate them to convert, and to support customers after purchase.
Create automated flows to introduce your brand and products, answer users’ questions, motivate users to make purchases, and accept payments right in your live chat.
ChatGPT integration, autoreplies and an Android/iOS mobile app will help you talk to customers even when you are not at your computer.
What is a Live Chat?
Live chat is a tool that allows users to communicate in real time. Website visitors send messages via widgets on your site, and live chat agents or chatbots reply to users.
A live chat allows you to quickly and effectively communicate with customers, eliminate their doubts, solve possible issues, and provide information. They help companies
build stronger connections with clients, promptly respond to their questions and needs, and increase the level of personalization.
Contacts
- Customer support – https://sendpulse.com/support
- X (Twitter) – https://twitter.com/SendPulseCom
- Facebook – https://facebook.com/sendpulse
Usage
- Create a Live Chat Chatbots
- Connect your Website
- Customize Your Live Chat Appearance
- Copy the installation code after you customize the widget appearance
- Go to your WordPress Admin Panel -> Settings -> SendPulse LiveChat
- Paste installation code to text box in front of Paste your LiveChat code here text.
Requirement
- PHP version >= 8.0+ (Recommended >= 8.0+)
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