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Free Plugin by Smartsupp v3.9.2

Smartsupp

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.

Smartsupp

The facts

Rating
4.7★ from 131
Active installs
20k+
Price
Free
Last updated
8 Dec 2025
Added
Aug 2014
Requires WP
3.0
Tested up to
WP 6.8.8
Requires PHP
5.3.2
Downloads
385,155

Our analysis

AI-assisted

Smartsupp is a WordPress plugin designed to enhance online sales through live chat, AI tools, and chatbots. It allows you to engage with visitors in real-time, answer customer queries, and automate messaging, all aimed at converting visitors into customers.

The plugin includes features like the Mira AI shopping assistant, which can handle a significant portion of customer inquiries, and integrates with platforms such as Messenger and WhatsApp. It is suitable for online stores looking to improve customer interaction and streamline support.

Best for: Online stores seeking to enhance customer engagement and support.

What it does well

  • Includes live chat and AI shopping assistant
  • Integrates with Messenger, WhatsApp, and email
  • Automates responses to customer queries
  • GDPR compliant data storage in the EU
  • Supports lead generation through chatbots

Where it falls short

  • Limited information on specific features and customisation options

Verdict

Smartsupp offers a comprehensive solution for businesses wanting to improve customer interaction and sales through chat and AI. It is a solid choice for online retailers looking to leverage chatbots and live support.

From the developer

Smartsupp's own description of Smartsupp, lightly tidied.

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.

Elevate Your Online Sales with Conversations!

We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.

Why choose Smartsupp?

🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps.

🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging.

🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance.

📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention.

🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws.

What can Smartsupp do?

What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional.

Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation.

Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities.

Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around.

Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs.

Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.

Read the full description on the official page →

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