WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
CRM Perks
Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.
The facts
- Rating
- 4.4★ from 7
- Active installs
- 40+
- Price
- Free
- Last updated
- 15 Dec 2025
- Added
- Aug 2018
- Requires WP
- 3.8
- Tested up to
- WP 6.9.7
- Requires PHP
- 5.3
- Downloads
- 6,406
Our analysis
AI-assistedCRM Perks – WordPress HelpDesk Integration allows you to manage support tickets from HelpScout, Zendesk, Freshdesk, and Teamwork Desk directly within WordPress. Users can create new support tickets and respond to existing ones through the platform. The plugin displays user tickets in a table format and includes a shortcode for a 'Create a Ticket' form.
This plugin is suitable for WordPress users who want to integrate their support ticket systems with their site, particularly those using WooCommerce. It is designed for those who need a straightforward way to handle customer support inquiries without leaving their WordPress environment.
Best for: This plugin is best for WordPress site owners who require integration with support ticket systems for customer service.
What it does well
- ✓Integrates with multiple ticket systems including HelpScout, Zendesk, and Freshdesk
- ✓Allows users to create and reply to support tickets from WordPress
- ✓Displays user tickets in a table format
- ✓Includes a shortcode for a 'Create a Ticket' form
- ✓Compatible with WooCommerce
Where it falls short
- •Limited features in the free version compared to the premium version
- •No information on support or updates beyond the last update date
Verdict
CRM Perks – WordPress HelpDesk Integration provides essential functionality for managing support tickets in WordPress, though users may find the free version somewhat limited.
From the developer
CRM Perks's own description of CRM Perks, lightly tidied.
Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com
Supported Ticket Systems
Key Features
- Display all tickets related to a user in table form.
- You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
- You can prevent spams by enabling Google reCaptcha before submitting a ticket.
- Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
- Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.
Premium Version.
Following features are available in Premium version only.WordPress HelpDesk Integration Pro.
- Phone Number field
- File Attachments
- Custom Fields
- Ticket Tags
Tagged as
Alternatives
Other plugins for customer support.
AI Engine
92AI meets WordPress. Your site can now chat, write poetry, solve problems, and maybe make you coffee.
Free
100k+ installs 4.9★ (862)
GetGenie
91AI powered SEO assistant & content writer with 40+ templates, chatbot, NLP keyword research, AEO, GEO, SEO...
Free
80k+ installs 4.8★ (118)
AI chatbot agent & human live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway...
Free
30k+ installs 5★ (752)
Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
Free
100k+ installs 4.6★ (821)
Tidio
88Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, genera...
Free
70k+ installs 4.7★ (396)