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Free Plugin by txt.me v1.0.5

txt.me

Combine your channels of communication into one with our Omnichannel Live Chat app. From email to live chat to Messenger, from desktop to mobile to ta …

txt.me

The facts

Rating
3.8★ from 5
Active installs
20+
Price
Free
Last updated
14 Jun 2022
Added
Mar 2021
Requires WP
4.6
Tested up to
WP 6.0.14
Downloads
7,270

Our analysis

AI-assisted

Txt.me is a WordPress plugin that enables live chat functionality on your website, allowing you to provide real-time support to your customers. It aims to improve customer satisfaction and retention by offering quick answers to queries, which can lead to increased sales and positive reviews.

The plugin is designed for eCommerce and online stores, integrating with various WordPress store plugins. It includes features like chat triggers to reduce cart abandonment and facilitate communication with potential advertisers, making it suitable for those looking to enhance customer experience and engagement.

Best for: This plugin is suitable for eCommerce websites looking to enhance customer support and engagement.

What it does well

  • Enables real-time customer support
  • Integrates with various WordPress eCommerce plugins
  • Includes chat triggers to reduce cart abandonment
  • Facilitates communication with potential advertisers
  • Free to use from the WordPress.org directory

Where it falls short

  • Limited active installs may indicate low popularity
  • Directory score of 43/100 suggests potential issues
  • Last updated in June 2022, which may affect compatibility

Verdict

Txt.me offers a straightforward solution for adding live chat to your WordPress site, though its low popularity and recent update history may warrant caution.

From the developer

txt.me's own description of txt.me, lightly tidied.

Using Live Chat on Your Blog

Txt.me allows you to provide your customers with the best support possible by offering them quick resolution and answers to their questions in real-time. This increased customer satisfaction will inevitably lead to enhanced customer retention, a boost in revenue, and reduced company costs.

Increased Paying Customers

Happy customers are paying customers. Txt.me allows you to give your customers the information they need, when they need it. Giving them the answers to all of their questions and meeting their needs wherever possible will ensure that you enjoy a revolving door of paying customers.

Customer Growth

The key to customer growth is reputation. By providing your website visitors with answers to their queries, you can be sure that your customers will leave you positive reviews. With txt.me, you can enhance your CX, allowing you to boost your subscribers and, over time, your sales.

Earn Money From Your Blog

A chat feature like txt.me allows you to earn money from your blog by giving you direct contact with potential advertisers. Instead of waiting for days to hear back from advertisers, you can now communicate with them quickly and efficiently through your live chat.

Add a Live Chat Feature to Your Online Store

Not sure if you can integrate a live chat feature on your ecommerce store? Txt.me has got your back! Our omnichannel customer support platform works with all WordPress online store plugins. Best of all, it only takes a few minutes to install so you can start offering your customers the best support possible in no time at all.

Convert Visitors Into Customers

Turn website visitors into paying customers by providing them quick and efficient support directly from your website. With txt.me, you can easily guide your website visitors through your sales funnel by making your customer support agents available to them in real-time.

Say Goodbye to Cart Abandonments

With chat triggers, you can remind your website visitors that you’re there to support them and guide them towards resolution. Whether they have a question about your product, deliveries, or returns, your support agents can provide them with the information they need in order to give them full confidence in your brand and products. Say goodbye to cart failures and hello to increased sales!

Increased Customer Satisfaction

By using txt.me on your WordPress website, you can provide full resolution to your customers 24/7. With around-the-clock customer support, you’ll be keeping your customers happy, thus reducing your churn rate and boosting customer satisfaction.

Read the full description on the official page →

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