WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live...
Free
300k+ installs 5★ (1,240)
Live Chat by User.com
With Live Chat by User.com you can chat with any visitor on your website with a simple Wordpress plugin.
The facts
- Rating
- 5★ from 2
- Active installs
- 100+
- Price
- Free
- Last updated
- 5 Sep 2024
- Added
- Mar 2016
- Requires WP
- 3.4.1
- Tested up to
- WP 6.6.7
- Downloads
- 10,154
Our analysis
AI-assistedLive Chat by User.com is a WordPress plugin that enables you to add a live chat feature to your website. It allows you to communicate with visitors and customers in real-time, helping to enhance engagement and potentially increase conversions.
This plugin is suitable for website owners looking to improve customer interaction and support. It includes features for personalized messaging and can assist in lead generation and customer nurturing.
Best for: Website owners wanting to enhance customer support and engagement.
What it does well
- ✓Free to use from the WordPress.org directory
- ✓Allows real-time communication with visitors
- ✓Includes features for personalized messaging
- ✓Aids in lead generation and customer nurturing
- ✓Compatible with WordPress up to version 6.6.7
Where it falls short
- •Limited information on specific features and functionalities
Verdict
Live Chat by User.com provides a straightforward solution for adding live chat functionality to your site. It is a useful tool for those looking to improve visitor interaction, though detailed feature information is limited.
From the developer
User.com's own description of Live Chat by User.com, lightly tidied.
Add a fast, easy, and free Live Chat on any website! With Live Chat by User.com you can easily start communicating with both visitors or customers at any page on your site.
Live Chat by User.com is all you need to turn your visitors into customers in a single app.
User.com adds additional functionality to generate leads, that enables great onboarding and customer nurturing. Personalize your messaging and connect at the right time and in the right channel.
User.com comes with a full suite of features, from proactive and reactive personalised messaging chatbots, to marketing automation, email marketing, popups and more.
For more on features and to see the full potential, check out all features.
Testimonials
“User.com is making a difference in the lives of our clients. We use the platform directly to communicate, and with it are helping them to achieve financial stability and to follow their dreams, and you are part of that. Without User.com as our partner, this would not be possible.”(read more).
Luizza Couto, Tribe Retention Leader at Qconcursos“With User.com, we see right around a 20% conversion increase, and a 15% boost to email open rate, on top of our already tweaked and finely tuned system. The team is super happy with a single tool; now they don’t need to switch between so many systems to do the same job.” (read more).
Justin McGill, Founder at LeadFuze“The User.com Live Chat is hands down the best in class, and the chatbot has a very high value — add it with complete control in any automation.”(read more).
Jérémy Mauboussin, Founder at PlagiaShield
Tagged as
purpose
Live Chat & Support Desk
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