Best Free WordPress Plugins for Customer Service

10 plugins compared · Updated August 2026 · Customer Service

All 10 Free only Premium only

Choosing a WordPress plugin for customer service comes down to a few things: whether it is still actively maintained, whether real users rate it well, and whether it does the specific job you need without dragging the rest of the site down.

We ranked 10 plugins using our WPScore, which weighs the user rating (adjusted for how many people actually rated it), how many sites run it, how recently it was updated, and which WordPress version it is tested against. 10 of them have enough public data to be scored; the rest are listed below the ranked block, clearly marked, rather than being given a number we cannot justify.

How this list is funded. Some links here earn us a commission if you buy. It costs you nothing extra, and it does not move anything up the list — the order comes from the WPScore, which is calculated from public ratings, install counts and update history. See the method.

At a glance

1. HelpCrunch Best overall 81/100
2. Order Tip & Donations for WooCommerce 77/100
3. REVE Chat 77/100
4. Text: AI chatbot, live chat & ticketing for customer service 77/100
5. Dante AI 70/100
6. Login as User or Customer 69/100
7. Libro de Reclamaciones para Perú 66/100
8. n8n Chat Widget 65/100
9. Free Customer Service Tools by OpenWidget 59/100
10. Richpanel 55/100

Best overall Free by HelpCrunch

HelpCrunch

The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.

5★: from 6 ratings
2k+: active installs
Updated: Aug 2026
Tested to: WP 7.1.0

WPScore

Read review View on WordPress.org

Free by PI Web Solution

Order Tip & Donations for WooCommerce

Order Tip for WooCommerce adds an option for customer service tips, tips for waitresses, in WooCommerce.

5★: from 2 ratings
200+: active installs
Updated: Aug 2026
Tested to: WP 7.1

WPScore

Read review View on WordPress.org

Free by REVE Chat

REVE Chat

A free all-in-one customer service and lead generation platform capable of engaging, retaining, and converting customers.

4.8★: from 9 ratings
100+: active installs
Updated: Jun 2026
Tested to: WP 7.0.4

WPScore

Read review View on WordPress.org

Free by Text

Text: AI chatbot, live chat & ticketing for customer service

Every conversation on your site is a buying signal. Text catches it and turns it into a sale.

5★: from 15 ratings
60+: active installs
Updated: Aug 2026
Tested to: WP 7.0.4

WPScore

Read review View on WordPress.org

Free by danteai

Dante AI

Add a helpful AI chatbot to your WordPress site in minutes - boost engagement, answer questions, and turn more visitors into customers.

5★: from 9 ratings
70+: active installs
Updated: Jan 2026
Tested to: WP 6.9.7

WPScore

Read review View on WordPress.org

Free by wp-buy

Login as User or Customer

Instant user switching for WordPress — switch to any user account in one click, with full WooCommerce support for customer service teams.

3★: from 13 ratings
100+: active installs
Updated: May 2026
Tested to: WP 6.9.7

WPScore

Read review View on WordPress.org

Free by NeuroSystems

Libro de Reclamaciones para Perú

Libro de Reclamaciones Virtual para Perú. Cumple con INDECOPI, evita multas y gestiona tus reclamos fácilmente.

200+: active installs
Updated: Apr 2026
Tested to: WP 6.9.7

WPScore

Read review View on WordPress.org

Free by Farhan Srambiyan

n8n Chat Widget

Adds a customizable n8n chat widget to your website frontend. It allows visitors to interact with n8n chat workflows directly from your website throug …

5★: from 1 ratings
300+: active installs
Updated: Jun 2025
Tested to: WP 6.8.8