Text: AI chatbot, live chat & ticketing for customer service

Every conversation on your site is a buying signal. Text catches it and turns it into a sale.

As customer engagement software, Text works whether the conversation starts with a question or a click.

• Losing sales to cart abandonment and hesitation? Text closes them in the chat.
• Need leads without adding headcount? Text generates them 24/7.
• Support buried in repeated questions? Text resolves them, so your team handles what actually needs a person.

Text goes beyond a WordPress chatbot plugin. It closes sales while most plugins just answer questions. Install this WordPress chat plugin on your site and WooCommerce store in minutes. No developer needed. 14-day free trial, no credit card required.

30,000+ companies run on Text, including Unilever, Wembley Stadium, and MIT.

“We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.” — Duncan Andrews, CRM & Digital Manager, Experiences by Wembley Stadium

💬 Convert visitors into buyers

Problem: A hesitating visitor looks like a lost sale. It’s actually a buying signal nobody answered.

Solution: Text catches the intent, starts the conversation, and closes the sale.

AI Agent lives in your chat widget — customized to your brand’s colors, position, and tone. It’s trained on your own site and knowledge base, not generic answers. It doesn’t wait to be asked. It reads hesitation, browsing behavior, and cart activity, and starts the conversation itself, with one job in mind: close, don’t just chat.

Live chat — the WordPress live chat software behind this plugin — shares the same inbox as the AI, so a handoff from bot to human never loses context. Your agent picks up exactly where the AI left off. As a WordPress live chat plugin, it shows up on product pages, blog posts, your homepage, or checkout — wherever you want your customers to find it.

Proactive campaigns trigger on real behavior — time on page, scroll depth, exit intent, cart value — and capture the lead before they’ve decided to leave. No pop-up roulette, no guessing who’s ready.

Running WooCommerce? The AI already sees what’s actually sitting in that cart — more on that further down.

📥 One inbox to never lose the thread

Problem: Support scattered across five tools means dropped context and dropped tickets.

Solution: One inbox for every channel and every ticket.

Read the full description on the official page →