Click to call button

Research has proven click to call buttons on mobile friendly websites raise conversions, increase revenues and customer satisfaction. The easier you make it for your visitors to call you the more times your phone will ring, it really is that simple!

This plugin was built to help get my own phone ringing. It soon became something more powerful which could answer the phone, record calls, take voicemail when I wasn’t around and automatically reply to text messages.

Basic version

This “Click to Call Button” / “Call Now Button” plugin will show an icon to your visitors on mobile devices which makes it easy for them to call you.

This link uses the ‘tel‘ link protocol which instructs mobile phones to prompt the user to confirm their intent to call, here’s an example link:

<a href="tel:+447987654321">Call Me!</a>

The button can be styled with options for different colors; curves on corners, transparency / opacity plus control over where it is placed.

The settings page for the plugin lets you specify what days and times the button should be displayed on your site; it then uses JavaScript to show and hide itself automatically.

You can choose to show the button the moment a page loads or you can wait thirty, sixty or ninety seconds before making it visible.

The button will automatically include Google Analytics onclick events tracking so you can monitor the number of calls you get.

If you’re only running the basic version of the plugin the button will be hidden on large screen browsers. That’s the biggest limitation of all the click to call and call now button plugins which use the tel link protocol: they don’t work on desktop machines with fully featured browsers like Chrome! That’s why I wrote some advanced options into the plugin to overcome that restriction.

Advanced version

The advanced options of the plugin turns your website into a telephone with call recording, voicemail and SMS / text message features thanks to the Twilio API.

Please note: you do not need a Twilio account to use the basic features of the plugin, only the advanced ones.

Using WEBRTC (web real time communications) it is possible to turn browsers into telephones which enable your users to click and call from their computer, no additional software is required, the user simply clicks the icon and grants your website access to their microphone, see screenshots.

Within moments the phone number you set in the options will start ringing and you’ll be able to chat with your visitor; the only difference is instead of them using a phone to call you they’re using the microphone and speakers on their computer to chat with you.

Read the full description on the official page →