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Free Plugin by feefo v1.0.16

Feefo Ratings & Reviews for WooCommerce

Gather trusted ratings and reviews from your customers with the award winning closed-feedback platform Feefo and hear the real voice of your customer.

Feefo Ratings & Reviews for WooCommerce

The facts

Rating
2.3★ from 4
Active installs
200+
Price
Free
Last updated
22 Nov 2024
Added
Jul 2016
Requires WP
4.1
Tested up to
WP 6.7.7
Downloads
9,916

Our analysis

AI-assisted

Feefo Ratings & Reviews for WooCommerce is a WordPress plugin designed to help businesses collect and display customer feedback. It automates the process of sending feedback requests to customers after a sale, allowing you to gather genuine reviews without manual data uploads.

This plugin is suitable for WooCommerce store owners looking to enhance customer trust and brand reputation through authentic reviews. It includes features for analytics and reporting to help you understand customer feedback and improve your offerings.

Best for: WooCommerce store owners seeking to improve customer relationships through feedback.

What it does well

  • Automates feedback request process
  • Collects genuine customer reviews
  • Offers analytics and reporting on customer feedback
  • Displays reviews on your website using widgets
  • Free trial includes 150 feedback request emails

Where it falls short

  • Limited to 200 active installs
  • Low rating of 2.3 out of 5 from 4 ratings
  • Data on additional features requires an upgrade

Verdict

The Feefo Ratings & Reviews plugin provides essential tools for gathering customer insights, but its low rating and limited user base may raise concerns for potential users.

From the developer

feefo's own description of Feefo Ratings & Reviews for WooCommerce, lightly tidied.

Feefo is an independent reviews and insights platform that gives businesses the tools to build better customer relationships, improve customer experience and enhance their brand reputation, all powered by genuine customer reviews.

  • Ratings and reviews
    • Build trust and credibility around your products and services, with real reviews from real customers.
    • See beyond your star rating and truly understand your customers, with powerful analytics and reporting on their feedback.
    • Create a better customer experience by listening to your customers across their entire journey with you.

    Why use Feefo?

    • Improve customer confidence and brand reputation by displaying real reviews across your website
    • Collect photo and video reviews designed to increase conversions and engagement
    • Build better relationships with your customers by listening to their feedback and acting on it
    • Understand what you’re doing right and where you need to improve using our wide selection of reports and analytics
    • Make improvements to your products and services based on genuine insight, so you can confidently grow your business

    What does the Feefo WooCommerce plugin do?

    The Feefo WooCommerce plugin allows you to automatically send your sales data to Feefo, so we can send out feedback requests on your behalf. This saves your business valuable time, as once the plugin is installed, you’ll no longer need to manually upload sales data to Feefo.

    Our free trial is a great way to try Feefo, play with the platform and see what we can offer your business.

    What’s included in the free trial of Feefo’s rating and reviews app?

    • 150 free feedback request emails in the first month (50 emails a month thereafter)
    • Feedback requests are automatically sent to your customers, so there’s no need to upload any data to Feefo
    • Display reviews on your website using a choice of three widgets (first month only)
    • Get a sneak peak of our comprehensive reporting suite (first month only)

    If I upgrade, what extra benefits are included?

    • Customisable feedback requests
    • Collect and reply to both service and product reviews
    • A wide variety of widgets, so you can choose exactly how you want to display your product and service feedback on your website
    • In-depth reporting and analytics suite
    • The option to collect photo and video reviews
    • Become eligible for Google seller ratings and organic stars (we’re a Google Premier Partner!)
    • Ongoing support from our UK-based team
    • Additional add-ons such as our AI-powered Performance Profiling technology, in-store feedback, Net Promoter Score, Surveys and more!

    Start Today!

    Feefo is the most trusted ratings and reviews platform in the world. Increase traffic, sales and business insights – plus much more. Install the Feefo plugin and start collecting trusted reviews from your genuine customers, today!

    Read the full description on the official page →

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