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Free Plugin by Text v5.0.12

Live Chat Plugin for WooCommerce

Live chat and help desk software plugin for WooCommerce. Add live chat to your WooCommerce store to connect immediately with customers.

Live Chat Plugin for WooCommerce

The facts

Rating
4.5★ from 22
Active installs
1k+
Price
Free
Last updated
25 May 2026
Added
Feb 2016
Requires WP
4.4
Tested up to
WP 6.9.7
Requires PHP
7.2
Downloads
191,675

Our analysis

AI-assisted

The Live Chat Plugin for WooCommerce by Text enables direct communication between you and your customers on your WooCommerce site. It allows you to address customer inquiries instantly, which can help increase confidence in making purchases. The plugin features automated messages, chat invitations, and visitor analytics to enhance customer engagement and provide insights into sales trends.

This plugin is suitable for WooCommerce store owners looking to improve customer support and boost sales through real-time interaction. It includes a built-in ticketing system for offline communication and integrates with various third-party applications like Mailchimp and Zendesk.

Best for: WooCommerce store owners seeking to enhance customer support and increase sales.

What it does well

  • Enables direct customer communication on WooCommerce sites
  • Offers automated messages to assist customers during checkout
  • Includes visitor analytics and live chat surveys
  • Features a built-in ticketing system for after-hours support
  • Integrates with popular third-party apps

Where it falls short

  • No information on specific additional features or limitations

Verdict

The Live Chat Plugin for WooCommerce provides essential tools for engaging with customers in real-time, making it a practical choice for improving online sales and support.

From the developer

Text's own description of Live Chat Plugin for WooCommerce, lightly tidied.

WooCommerce Live Chat

With the live chat plugin for WooCommerce by Text, you allow customers to talk to you directly from your WooCommerce website. Address any questions instantly, and send prompt replies about shipping or return policies to give customers the confidence needed to complete a purchase.

The live chat plugin for WooCommerce by LiveChat combines a variety of features into one seamless interface:
– Set up automated messages to proactively contact customers when they get stuck on the checkout page.
– Increase customer engagement with one of the key features brought to you by LiveChat – chat invitations.
– Browse the archive, visitor analytics, and live chat surveys to discover sales insights.

Enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Choose a theme, pick a color, display your logo, and add a lot more tweaks to your chat widget. Provide customers with a better shopping experience and increase sales using the live chat plugin for WooCommerce by LiveChat.

LiveChat comes with a built-in ticketing system to provide customer support after office hours. Manage all your offline communication without using any additional software.

LiveChat integrates with popular third-party apps, including Mailchimp, Zendesk, HubSpot, and more.

Live chat benefits

  • Solve customers’ problems on the spot on the spot. Live chat is by far the quickest and simplest customer support channel.
  • Increase sales and conversions. Simplify the buying process by answering your customers’ questions in real time.
  • Provide convenient customer support by giving your visitors a direct and free option to ask for help.
  • Use live chat to understand the needs of your customers better and increase average order value and sales.
  • Manage products more effectively, maintain good relationships with customers, and stay ahead of your competitors by offering live chat on your WooCommerce store.

Place Live Chat Widget on your WooCommerce store

Engage website visitors in real time. Offer assistance, capture new sales opportunities, and close more deals thanks to our WooCommerce plugin. See your customer’s cart contents to increase conversions with returning buyers.

Usage

Install our live chat plugin to add a live chat option to your WooCommerce store. This will automatically embed the live chat code on all your WooCommerce store pages. Once you’ve installed LiveChat, download our desktop app for Windows or Mac OS. Use our web-based app if you prefer, with no additional software required to make it work. Chat on the go. Don’t make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps.

Live Chat installation

With this WooCommerce plugin, there are many other features that can help you close more sales and satisfy more customers; you can see all of them here.

Notes

Requirements

Read the full description on the official page →

Tagged as

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