FluentCRM
91The easiest and fastest Email Marketing, Newsletter, Marketing Automation Plugin & CRM Solution for WordPr...
Free
80k+ installs 4.8★ (249)
Userback
Userback is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your …
The facts
- Rating
- 3.6★ from 9
- Active installs
- 2k+
- Price
- Free
- Last updated
- 24 Dec 2025
- Added
- Feb 2020
- Requires WP
- 3.5.0
- Tested up to
- WP 6.9.7
- Requires PHP
- 7.4
- Downloads
- 40,712
Our analysis
AI-assistedUserback is a WordPress plugin designed to facilitate the collection of website feedback, bug reporting, and team collaboration. It allows users to submit annotated screenshots, video recordings, and comments directly on your site, helping to identify issues and enhance user experience without lengthy email exchanges.
The plugin features a customizable feedback widget that captures technical details, integrates with project management tools, and supports user surveys. It is suitable for developers, designers, and product managers looking to gather actionable insights to improve their websites efficiently.
Best for: This plugin is best for developers, designers, and product managers managing website feedback and bug reports.
What it does well
- ✓Collects visual feedback through annotated screenshots and video recordings
- ✓Captures technical details for faster bug resolution
- ✓Customizable feedback widget to match branding
- ✓Integrates with project management tools for seamless collaboration
- ✓Easy setup with no coding required
Where it falls short
- •Limited information on specific features or functionality beyond the description
Verdict
Userback provides a straightforward solution for collecting user feedback and managing bug reports. It may be particularly useful for teams looking to streamline their feedback processes.
From the developer
userback's own description of Userback, lightly tidied.
Userback is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your WordPress site. Whether you’re a developer, designer, or product manager, Userback helps you gather clear, actionable insights to improve your website faster.
With Userback, users can submit annotated screenshots, video recordings, and comments directly on your site, helping you identify issues and improve the user experience without endless email threads or unclear feedback.
How It Works
With Userback, your clients and team can easily submit feedback and bug reports directly on your WordPress site.
Our feedback widget captures a screenshot automatically, allowing users to annotate and highlight issues for clear communication.
All feedback can seamlessly be managed in Userback, or sent to your preferred project management tool, complete with technical details to help developers quickly understand and reproduce issues.
With our 2-way sync integrations, you can collaborate effortlessly, respond to feedback, update statuses, and keep clients informed without leaving your workflow.
Key Features
Visual Feedback – Users can submit annotated screenshots and video recordings to highlight issues.
Bug Reporting – Capture technical details like browser info, console logs, and screen size for faster issue resolution.
Customizable Feedback Widget – Control the look, feel, and functionality to match your brand.
User Surveys – Collect targeted insights with customizable surveys to understand user needs, preferences, and pain points.
Session Replay – Watch real user sessions to see exactly how they interact with your site, helping you identify friction points and improve the user experience.
Team Collaboration – Assign feedback, track progress, and integrate with project management tools.
Workflow Automation – Streamline your feedback process with automated workflows and notifications.
WordPress Plugin Features
Easy Setup – Install and activate in just a few clicks – no coding required.
Tagged as
purpose
Workflow Automation
Alternatives
Other plugins for automating workflows.
Clean database by deleting orphaned data such as 'revisions', 'expired transients', optimi...
Free
100k+ installs 4.9★ (1,950)
Poptin
90Free email automation, email campaigns, exit intent popup builder, gamified popups with spin the wheel, contac...
Free
20k+ installs 4.9★ (694)
MailPoet
89Send beautiful newsletters from WordPress. Collect subscribers with signup forms, automate your emails for Woo...
Free
500k+ installs 4.4★ (1,432)
Experience the power of automation within WordPress: Connect 1,500+ apps, automate manual tasks, and unlock yo...
Free
90k+ installs 4.9★ (120)
Newsletters, Email Marketing, Email Automation, Forms, Pop Up, SMS by Omnisend
Free
100k+ installs 4.8★ (16)