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Hitsteps Web Analytics
Track live WordPress visitors in real time with visitor journeys, referrers, profiles, heatmaps, WooCommerce context, and live chat.
The facts
- Rating
- 3.9★ from 7
- Active installs
- 800+
- Price
- Free
- Last updated
- 13 Aug 2026
- Added
- Nov 2013
- Requires WP
- 2.7
- Tested up to
- WP 7.1
- Requires PHP
- 5.3
- Downloads
- 137,215
Our analysis
AI-assistedHitsteps Web Analytics is a WordPress plugin designed for real-time visitor tracking. It allows you to monitor live visitors, track their page-by-page journeys, and connect their behaviour to various referrers, campaigns, and devices. The plugin provides insights into visitor profiles, including returning visitors, and offers heatmaps to analyse user interactions on your site.
To use Hitsteps, you need to connect an account and save an API key in the plugin settings. Once set up, you can view active visitors and their activities immediately, without waiting for next-day reports. This plugin is suited for website owners who wish to gain detailed insights into their visitors' behaviours and interactions in real-time.
Best for: Website owners looking to understand visitor behaviour in real-time.
What it does well
- ✓Real-time visitor tracking
- ✓Detailed page-by-page journey analysis
- ✓Visitor profiles for returning users
- ✓Heatmaps for user interaction analysis
- ✓No theme editing required for setup
Where it falls short
- •Limited information on specific features
- •No details on support or documentation
Verdict
Hitsteps Web Analytics provides useful insights into visitor activities and interactions, making it a practical tool for those interested in real-time analytics.
From the developer
Hitsteps's own description of Hitsteps Web Analytics, lightly tidied.
Hitsteps is a real-time visitor tracking plugin for WordPress. Watch live visitors, follow page-by-page journeys, and connect behavior to referrers, campaigns, devices, approximate locations, and returning visitor profiles.
Add visitor tracking without editing your theme. Connect an account in the plugin settings, save the API key, then verify real-time tracking as soon as the first live visit arrives.
See more than aggregate pageview totals by following the journeys behind them.
Use Hitsteps to answer practical questions:
- Who is visiting my WordPress site right now, and which page are they viewing?
- Which referrers, traffic sources, campaigns, and landing pages bring engaged visitors?
- What did a visitor view before placing an order, submitting a form, or starting live chat?
- Which links, buttons, menus, products, and page sections receive clicks in heatmaps?
- Did traffic stop after a deployment, cache change, or outage?
Real-Time Visitor Tracking for WordPress
Hitsteps adds the tracking code after you connect an account and API key. The live dashboard shows active and recent visitors without a next-day wait.
Live Visitors and Page-by-Page Journeys
Follow activity page by page. See current and entry pages, session duration, browser, device, country, region, and available approximate IP-based city context.
Visitor Profiles and Returning Visitors
Visitor profiles connect repeat browser visits and journey history. Optional aliasing can associate a known identifier supplied after login, form submission, chat, or purchase. Anonymous visits do not reveal a person’s identity automatically.
Referrer Analytics and Traffic Sources
Connect journeys to available referrers, search engines, campaigns, landing pages, and entry sources. Browsers, privacy controls, apps, and copied links can omit referral data.
WordPress Heatmaps and Page Analysis
Click heatmaps and Page Analysis show which links, buttons, menus, products, and page sections receive attention, helping explain where journeys stall.
WooCommerce and Form Visitor Context
Tagged as
industry
Political & Campaign
platform
WooCommerce
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