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Best Free WordPress Plugins for Customer Support

15 plugins compared · Updated August 2026 · Live Chat & Support Desk

All 15 Free only Premium only 6

Choosing a WordPress plugin for customer support comes down to a few things: whether it is still actively maintained, whether real users rate it well, and whether it does the specific job you need without dragging the rest of the site down.

We ranked 15 plugins using our WPScore, which weighs the user rating (adjusted for how many people actually rated it), how many sites run it, how recently it was updated, and which WordPress version it is tested against. 15 of them have enough public data to be scored; the rest are listed below the ranked block, clearly marked, rather than being given a number we cannot justify.

How this list is funded. Some links here earn us a commission if you buy. It costs you nothing extra, and it does not move anything up the list — the order comes from the WPScore, which is calculated from public ratings, install counts and update history. See the method.

At a glance

  1. 1. Floating Chat Widget: Contact Chat Icons, Telegram Chat, Lin... Best overall 92/100
  2. 2. AI Engine 92/100
  3. 3. Chatway Live Chat 91/100
  4. 4. 3CX Free Live Chat, Calls & Messaging 88/100
  5. 5. Tidio 88/100
  6. 6. Buttonizer 88/100
  7. 7. All-in-one Sticky Floating Contact Form, Call, Click to Chat... 88/100
  8. 8. BetterDocs 87/100
  9. 9. Buttonizer 86/100
  10. 10. Chat Widget: Floating Customer Support Button for 30+ Channe... 86/100
  11. 11. SupportCandy 86/100
  12. 12. AyeCode Connect 84/100
  13. 13. Lead Generation Contact Widget & AI Chatbot: Chat Button, Ph... 84/100
  14. 14. Fluent Support 84/100
  15. 15. MxChat 84/100
2 AI Engine
Free by Jordy Meow

AI Engine

AI meets WordPress. Your site can now chat, write poetry, solve problems, and maybe make you coffee.

4.9★
from 862 ratings
100k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
92

WPScore

Read review View on WordPress.org
3 Chatway Live Chat
Free by Chatway Live Chat

Chatway Live Chat

AI chatbot agent & human live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬

5★
from 752 ratings
30k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
91

WPScore

Read review View on WordPress.org
5 Tidio
Free by Tytus Gołas

Tidio

Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.

4.7★
from 396 ratings
70k+
active installs
Updated
Jun 2026
Tested to
WP 7.0.4
88

WPScore

Read review View on WordPress.org
6 Buttonizer
Free by Buttonizer

Buttonizer

Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …

5★
from 23 ratings
50k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
88

WPScore

Read review View on WordPress.org
8 BetterDocs
Free by WPDeveloper

BetterDocs

Documentation, FAQ & Knowledge Base plugin to create docs, FAQs, product FAQ, wikis & help center with MCP, AI writing, instant answers & AI Chatbot.

4.8★
from 511 ratings
30k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
87

WPScore

Read review View on WordPress.org
9 Buttonizer
Free by Buttonizer

Buttonizer

Floating Menus, Sticky Buttons, & Popup builder. WhatsApp Chat, Facebook Messenger, Telegram, Live Chat, Call, SMS, Email & more.

4.5★
from 151 ratings
70k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
86

WPScore

Read review View on WordPress.org
11 SupportCandy
Free by PSM Plugins

SupportCandy

Enhance your WordPress site with our AI Powered customer support ticket system. Manage customer support, tickets, and email tickets efficiently.

4.9★
from 289 ratings
10k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
86

WPScore

Read review View on WordPress.org
12 AyeCode Connect
Free by Stiofan

AyeCode Connect

Use this service plugin to easily activate any of our products, open a support ticket and view documentation all from your wp-admin!

5★
from 3 ratings
10k+
active installs
Updated
Aug 2026
Tested to
WP 7.0.4
84

WPScore

Read review View on WordPress.org
14 Fluent Support
Free by WPManageNinja

Fluent Support

Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.

4.6★
from 69 ratings
10k+
active installs
Updated
Aug 2026
Tested to
WP 7.1
84

WPScore

Read review View on WordPress.org
15 MxChat
Free by MxChat

MxChat

Free AI chatbot and content generation for WordPress. Train ChatGPT, Claude, Gemini or Grok on your content. WooCommerce ready with RAG.

5★
from 29 ratings
2k+
active installs
Updated
Aug 2026
Tested to
WP 7.0.4
84

WPScore

Read review View on WordPress.org